Energy-efficient Replacement Windows and Exterior Entry Doors in East Texas

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Replacement Windows

The ultimate balance between energy-efficiency and beauty, Window Depot replacement windows have been crafted to deliver the highest level of value possible. Sound too good to be true?

Contact Us Now to learn more about Triple Pane Windows. We call it our “Unfair Advantage”. Once you’ve discovered all of the advantages of triple pane windows, and seen our price…we think you’ll agree that you wouldn’t settle for anything less for your home.

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Exterior Entry Doors

Your entry door makes one of the biggest impacts on the outside of your home. Set the tone of your home with a beautiful entry door from Window Depot USA.

Our entry doors are professionally crafted and come in a variety of colors and styles to suit your personal tastes.

Nothing says welcome home more than a beautiful entry door. Select from a variety of colors and experience true quality craftsmanship with Window Depot USA’s entry doors. Not only do they keep the elements out, but they are also thermally-efficient and help your home maintain a consistent temperature.

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Sliding Patio Doors

Sliding patio doors provide a seamless bridge between your indoor sanctuary and the natural outdoors while enhancing the aesthetic appeal of your home.

Open up your home with a new Sliding Glass Door. Our Patio Door units have been designed to slide effortlessly, while still providing an air-tight and efficient seal.

Choose from a variety of styles and options. These wonderful doors can be two or three panels, come in an array of exterior colors, and can even have woodgrain interiors.

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Federal tax credit for replacement windows and doors.

Tax Credits for Replacement Windows and Doors

Beginning in 2023 and as part of the Inflation Reduction Act of 2022, homeowners can now earn an energy tax credit of 30% of the cost of new windows, up to $600.00.

To take advantage of these tax credits, you claim them when you file your taxes.

Learn More About the Tax Credits

Triple Pane Windows at Dual Pane Window Prices

You’ve chosen East Texas as your home, and you’re well aware of the harsh summers that we have in our area. Your cooling system is working overtime, but energy-efficient replacement windows can help cut the high costs of your energy bills.

Our advanced triple pane windows offer superior energy efficiency, sound control, and condensation resistance. And, with Window Depot’s national buying power, we can offer you triple pane for the same or lower cost as many of our competitors would charge for double pane. Our Signature Series triple pane windows were awarded “ENERGY STAR Most Efficient,” which is the Best Energy Star efficiency rating for maximum energy savings!

59%

Improvement in Energy Savings

35%

Reduction in Outside Noise

34%

Average PRICE SAVINGS when compared to National Average

Learn More About Our Energy Efficient Windows

No Company Can Provide You With More Features at a Better Price

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HAPPY CUSTOMERS? What does THAT mean?

It means treating people the way we’d want to be treated…or like we’d want another home improvement company to treat Grandma. But seriously, we believe that making our customers happy means giving them the best EXPERIENCE possible, and providing the very best VALUE for their hard-earned investment.

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Why Choose Window Depot USA of Tyler, Texas?

National Strength. Local Service. Our partnership with one of the nation’s largest home improvement networks provides us with significant buying power, allowing us to pass along tremendous savings to our customers without sacrificing quality. We back it up with the service and craftsmanship of a trusted, locally owned and operated business.

At Window Depot, we are committed to providing homeowners in East Texas with the very best combination of quality, performance, and affordability for their replacement windows and entry door projects.

Mark prides himself on providing expert product knowledge and honest advice in a comfortable, no-hassle environment. He is a dedicated home improvement professional with years of experience. We truly believe in delivering the ultimate in customer satisfaction so you can be sure you’re making the right decisions for your home.

Our Products

You want the very highest quality product at a reasonable price, right? Well that’s exactly what we provide.

Elegant design options, Industry-leading energy efficiency, and products that are warranted for a lifetime.

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Our People

The Window Depot USA of Tyler, TX team is made up of hard-working people that want to be proud of themselves and their company.

We know that if we make your home renovation a great experience, that we can continue to provide for our families.

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Our Process

A lot of companies don’t talk about the installation process. We do.

You know why? Because we’re proud of our installers, and we think craftsmanship counts. See the difference with Window Depot.

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We’re Not Your Typical Replacement Window Company

Instead of one brand or product line of replacement windows, Window Depot USA of Tyler, TX and their local, expert staff provide the best options from several different manufacturers. This allows them to offer you the style you want at the price you need – including vinyl, composite, fiberglass, and real wood.

You will be able to choose what’s best for your home to add value, enhance the curb appeal, save on energy bills, and brighten drab inside spaces! Whether you are looking for economy, premium, or anything in between, Window Depot USA of Tyler, Texas can help.

We provide the strength and lower price of a large national network; the personal service and honest advice of a trusted, local company; and the best overall experience that you deserve!

Lifetime Warranty & Fair Pricing Pledge

We guarantee that the price you pay for your project is the lowest price available for like-quality products, workmanship, installation methods, and contractor reliability. If you receive a lower quote for comparable products and services within 30 days of purchase, we will refund the difference, plus $100. Restrictions apply. Ask our representative for details.

Stress-Free Consultations

Our consultations begin with questions to better understand your needs and objectives. Then we educate you on the various products and services available that will meet your needs. We help you select the most appropriate product(s) for your home and budget. Because the last thing you need is high-pressure sales tactics, gimmicks, or intimidation.

Professional Installation

We are proud to employ dedicated in-house installers – not subcontractors – whose main focus is quality, not quantity. Our installation crew leaders are certified by the American Window and Door Institute (AWDI). The work we perform on your home will include care, patience, and expertise to ensure that it looks beautiful and feels comfortable for years to come.

Get Your No-Obligation Estimate Today!

Home Elegance Insights

See What Our Happy Customers Are Saying

Misty Black

4/26/2021

We recently had to have our windows replaced. Window depot USA of Tyler is the place.Salesman was very knolageable In the Windows and doors. He was great with getting our price with in our budget. We had alot of queations and he wad very understanding and able to answer. The work was completed ontime. The Windows are perfect fit and just what we needed. Love the way they look and definately can tell a difference and how less often our heater has to come on. We will be returning in a few months to have our doors done as well.
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Response from the owner - 2021-04-26

Thank you Misty! One of our goals is to help our customers make their homes more energy efficient. Looks like we were able to accomplish that for you.

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Misty Black

4/26/2021

We recently had to have our windows replaced. Window depot USA of Tyler is the place.Salesman was very knolageable In the Windows and doors. He was great with getting our price with in our budget. We had alot of queations and he wad very understanding and able to answer. The work was completed ontime. The Windows are perfect fit and just what we needed. Love the way they look and definately can tell a difference and how less often our heater has to come on. We will be returning in a few months to have our doors done as well.

Thomas Hays

4/26/2022

Window Depot USA of Tyler, Texas, one of the best, Mark is a great guy and follows through to the end and after. Great information that answers all your questions, but you can keep asking and he will answer all. Order came in as he said delivery and install quick and through to the end in one day! I recommend Mark Prichard and his company.
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Response from the owner - 2022-04-26

Thank you Mr. Hays for your review. I appreciated the opportunity to do your project for you!

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Thomas Hays

4/26/2022

Window Depot USA of Tyler, Texas, one of the best, Mark is a great guy and follows through to the end and after. Great information that answers all your questions, but you can keep asking and he will answer all. Order came in as he said delivery and install quick and through to the end in one day! I recommend Mark Prichard and his company.

Jason graham

4/26/2022

These guys did an excellent job installing my new windows. They were on time,clean and very professional. I would recommend them to anyone.
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Response from the owner - 2022-04-26

Thank you Jason for your review. We work hard to get it right for our customers.

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Jason graham

4/26/2022

These guys did an excellent job installing my new windows. They were on time,clean and very professional. I would recommend them to anyone.
Bob Davey

4/26/2023

We chose the best replacement window on the market from Window Depot in Tyler. We purchased the triple pane windows. Marcus and Gabielle did the work and some of the window replacements were tricky but it's not a mountain for a climber! They did excellent work! We replaced half of our 30 windows and will replace the rest of the old windows as they fail with Window Depot. Tks again Bob and Vanda
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Response from the owner - 2023-04-26

Thank you Bob & Vanda for your review. Marcus & Gabe are gifted installers and I am proud they are part of our Window Depot USA family!

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Bob Davey

4/26/2023

We chose the best replacement window on the market from Window Depot in Tyler. We purchased the triple pane windows. Marcus and Gabielle did the work and some of the window replacements were tricky but it's not a mountain for a climber! They did excellent work! We replaced half of our 30 windows and will replace the rest of the old windows as they fail with Window Depot. Tks again Bob and Vanda

Kodi Bear1

7/26/2023

Best Price Best Service Got four window companies bids and at the end of the process Window depot had the best product and the best price Windows came in on time . The install Crew was excellent Worked hard , did great finish work, cleaned up and were done in a short time will buy from them again and recommend them to anyone
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Response from the owner - 2023-08-26

Thank you for your review! We try to be the best value window company in East Texas.

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Kodi Bear1

7/26/2023

Best Price Best Service Got four window companies bids and at the end of the process Window depot had the best product and the best price Windows came in on time . The install Crew was excellent Worked hard , did great finish work, cleaned up and were done in a short time will buy from them again and recommend them to anyone

Jill Kinsey

3/26/2024

From the very beginning our experience with Mark Pritchard at Window Depot USA, was so smooth and the best presentation of the product, the installers, the materials and our timeline to have our new windows put in our home which we badly needed. Everything we were told, from cost , how they would come in and install them ,clean up , the time line from start to finish was done exactly the way we were told. From start to finish everyone involved from Mark himself, and these incredible installers were the best to work with ! Our Windows look incredible and have upgraded our home beyond our expectations. Thank you so much to WindowDepot USA and those incredible installers. Rick and Jill Kinsey Tyler Texas
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Response from the owner - 2024-03-26

Thank you for your review Jill. Both myself and the install crew appreciate your words more than you could know.

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Jill Kinsey

3/26/2024

From the very beginning our experience with Mark Pritchard at Window Depot USA, was so smooth and the best presentation of the product, the installers, the materials and our timeline to have our new windows put in our home which we badly needed. Everything we were told, from cost , how they would come in and install them ,clean up , the time line from start to finish was done exactly the way we were told. From start to finish everyone involved from Mark himself, and these incredible installers were the best to work with ! Our Windows look incredible and have upgraded our home beyond our expectations. Thank you so much to WindowDepot USA and those incredible installers. Rick and Jill Kinsey Tyler Texas
Heather Delacerda

4/26/2023

Mark, the owner, was a pleasure to work with from start to finish. He is very professional, courteous and informative. We obtained three different quotes from other companies for replacement of 16 windows total and Window Depot's estimate was by far the best. The windows are high quality and beautiful. The installers, Marcus, Gabriel and Steve, were very professional and courteous. They were able to finish all 16 windows in a day and a half, cleaned up everything and even polished up the windows before leaving. They also walked us through how to operate all the special features of the window. I highly recommend Window Depot if you are in the market for new windows.
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Response from the owner - 2023-04-26

Thank you for your review Heather. We appreciate the opportunity to help you with your window project.

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Heather Delacerda

4/26/2023

Mark, the owner, was a pleasure to work with from start to finish. He is very professional, courteous and informative. We obtained three different quotes from other companies for replacement of 16 windows total and Window Depot's estimate was by far the best. The windows are high quality and beautiful. The installers, Marcus, Gabriel and Steve, were very professional and courteous. They were able to finish all 16 windows in a day and a half, cleaned up everything and even polished up the windows before leaving. They also walked us through how to operate all the special features of the window. I highly recommend Window Depot if you are in the market for new windows.

Stanley Brosky

7/26/2023

From the purchase to installation, they delivered what they said: professional, neat and on time.
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Response from the owner - 2023-08-26

Thank you for your review Stanley. It was a pleasure working with you!

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Stanley Brosky

7/26/2023

From the purchase to installation, they delivered what they said: professional, neat and on time.

carolyn gipson

4/26/2023

Very professional and very nice people. Cared about the end results. Will definitely recommend their service.
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Response from the owner - 2023-04-26

Thank you Mrs. Gipson for your review. I was a pleasure helping you with your project.

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carolyn gipson

4/26/2023

Very professional and very nice people. Cared about the end results. Will definitely recommend their service.
Linda Williams

4/26/2022

If you are looking to have windows installed this company is definitely the one. I checked with three window companies of all even to start with was very therial in explaining the process of the insulation. My windows were installed properly and prumply. Cleaned all the debris left behind. And most of all my windows look great. Mr Prigget made sure I was satisfied with the company's service.
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Response from the owner - 2022-04-26

Thank you for your review Miss Linda. We enjoyed working with you and are happy that your project turned out so well. Please let me know if you need anything else.

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Linda Williams

4/26/2022

If you are looking to have windows installed this company is definitely the one. I checked with three window companies of all even to start with was very therial in explaining the process of the insulation. My windows were installed properly and prumply. Cleaned all the debris left behind. And most of all my windows look great. Mr Prigget made sure I was satisfied with the company's service.

sharon freeman

4/26/2023

Mark was very helpful in explaining the product and the method of installation. Installers Marcus and Gabe showed up on time, calling ahead to let me know they were on the way. They were courteous, respectful and explained the process as they moved along. They worked efficiently and quickly and got the job done and cleaned up on time. I would definitely recommend Window Depot for your window needs.
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Response from the owner - 2023-04-26

Sharon,Thank you very much for your review. It was a pleasure to work with you and your Mom on your window project!

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sharon freeman

4/26/2023

Mark was very helpful in explaining the product and the method of installation. Installers Marcus and Gabe showed up on time, calling ahead to let me know they were on the way. They were courteous, respectful and explained the process as they moved along. They worked efficiently and quickly and got the job done and cleaned up on time. I would definitely recommend Window Depot for your window needs.

Christy Branch

3/29/2024

The crew were considerate of our time and property, had amazing work ethic, and did a great job cleaning up. I would recommend this group to a family member or friend. The windows look great!
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Response from the owner - 2024-04-05

Thank you Christy for your review! The cleanup is the final thing that separates a great project from an average one. We always strive to finish well.

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Christy Branch

3/29/2024

The crew were considerate of our time and property, had amazing work ethic, and did a great job cleaning up. I would recommend this group to a family member or friend. The windows look great!
Joe Blandford

4/26/2022

Window Depot did a great job Mark and his crew where very helpful and courteous Windows are helping to keep house cool
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Response from the owner - 2022-04-26

Thank you Joe for your review. At Window Depot USA we strive to always give customers our best. Enjoy the comfort and energy savings of your new windows!

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Joe Blandford

4/26/2022

Window Depot did a great job Mark and his crew where very helpful and courteous Windows are helping to keep house cool

TOM Bieker

8/26/2023

Mark from Window Depot came out to look at our existing windows and gave some really good recommendations that we had not thought of. No pressure sales tactics and his quote was the best we received. Mark is friendly and honest. Installers Marcus and Gabe came at the appointed time and did an excellent job and are super knowledgeable. They covered the floors, furniture etc. to keep the dust to a minimum. They cleaned up the work site and even replaced a few pieces of trim that were rotted at no extra charge. We would highly recommend Window Depot.
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Response from the owner - 2023-08-26

Thank you for your review Tom! It's the install crew that really makes our company work. I'm always thankful for them.

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TOM Bieker

8/26/2023

Mark from Window Depot came out to look at our existing windows and gave some really good recommendations that we had not thought of. No pressure sales tactics and his quote was the best we received. Mark is friendly and honest. Installers Marcus and Gabe came at the appointed time and did an excellent job and are super knowledgeable. They covered the floors, furniture etc. to keep the dust to a minimum. They cleaned up the work site and even replaced a few pieces of trim that were rotted at no extra charge. We would highly recommend Window Depot.

Bobby Martin

4/26/2021

"Had Window Depot USA replace a few windows for me. The cost was better than I expected and their installers did a great job. Very Professional! Looking to do a new patio door soon and this will definitely be the company I call. Thank you gentlemen. Bobby
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Response from the owner - 2021-04-26

Thank you Mr. Martin! We appreciate the chance to serve you.

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Bobby Martin

4/26/2021

"Had Window Depot USA replace a few windows for me. The cost was better than I expected and their installers did a great job. Very Professional! Looking to do a new patio door soon and this will definitely be the company I call. Thank you gentlemen. Bobby
Ron Christ

4/26/2021

Mark is Very good to work with!
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Response from the owner - 2021-04-26

Thanks Ron!

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Ron Christ

4/26/2021

Mark is Very good to work with!

Shane Murphy

4/26/2023

Mark and crew replaced all wooden windows in a 1935 Tyler home with new vinyl windows. These are of good quality and his guys were friendly did a great job. Would use again, and probably will.
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Response from the owner - 2023-04-26

Thank you Shane for your review. We look forward to a good working relationship.

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Shane Murphy

4/26/2023

Mark and crew replaced all wooden windows in a 1935 Tyler home with new vinyl windows. These are of good quality and his guys were friendly did a great job. Would use again, and probably will.

Julie Bradley

4/26/2023

We had several companies come and give us quotes to replace the windows in our house. Window Depot was quick to come out and have a quote to us almost immediately. Mark, the owner is friendly, honest and a pleasure to do business with. His installers were AMAZING! They were courteous, respectful of our property and time and extremely efficient with the installation. Their craftmanship was exceptional. They made sure to cover the floors, furniture and anything else they were working by. They cleaned up everything as if they were never here. We are very pleased with the new windows and would highly recommend Window Depot.
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Response from the owner - 2023-04-26

Thank you Julie for your review. My crew works very hard to make sure you have a good experience.

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Julie Bradley

4/26/2023

We had several companies come and give us quotes to replace the windows in our house. Window Depot was quick to come out and have a quote to us almost immediately. Mark, the owner is friendly, honest and a pleasure to do business with. His installers were AMAZING! They were courteous, respectful of our property and time and extremely efficient with the installation. Their craftmanship was exceptional. They made sure to cover the floors, furniture and anything else they were working by. They cleaned up everything as if they were never here. We are very pleased with the new windows and would highly recommend Window Depot.
Paul Medved

4/26/2022

Great, professional service, above and beyond our expectations.
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Response from the owner - 2022-04-26

Thank you Mr. Medved! It was a pleasure putting your new door in. It looks great!

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Paul Medved

4/26/2022

Great, professional service, above and beyond our expectations.

Mike Venable

4/26/2021

Very happy with the quality of work Window Depot delivered. . Beautiful windows have really made a big difference inside and out. Highly recommend Mark and his company. Mike Venable
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Response from the owner - 2021-04-26

Thank you so much Mr. Venable for your review. We were excited to assist you in your project. Best wishes!

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Mike Venable

4/26/2021

Very happy with the quality of work Window Depot delivered. . Beautiful windows have really made a big difference inside and out. Highly recommend Mark and his company. Mike Venable

Marty Thomas

4/26/2021

I’ve known Mark Prichard for over a decade. He is a man of his word and has deep rooted integrity. Mark is a native East Texan and shares the same values as all of us: family, faith, hard work and honesty. These are the values he has built his life and business upon. In need of new windows or a patio door at a fair price with quality workmanship? Look no further. Mark will take care of your needs and I guarantee you that he will make the process so easy and enjoyable that you will tell other people as well. Mark is my window guy, let him be yours too.
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Response from the owner - 2021-04-26

Thank you Marty for your kind words!

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Marty Thomas

4/26/2021

I’ve known Mark Prichard for over a decade. He is a man of his word and has deep rooted integrity. Mark is a native East Texan and shares the same values as all of us: family, faith, hard work and honesty. These are the values he has built his life and business upon. In need of new windows or a patio door at a fair price with quality workmanship? Look no further. Mark will take care of your needs and I guarantee you that he will make the process so easy and enjoyable that you will tell other people as well. Mark is my window guy, let him be yours too.
Window Depot Dallas

4/26/2021

Mark, thanks for the great windows and experience. A+ to your entire team. I'll happily recommend to friends and family.
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Response from the owner - 2021-04-26

Thank you for all your support!

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Window Depot Dallas

4/26/2021

Mark, thanks for the great windows and experience. A+ to your entire team. I'll happily recommend to friends and family.

Amy Cole

4/26/2021

Window Depot USA of Tyler came through for me with professional and timely service on quality replacement windows and a patio door. Highly recommend you give Window Depot of Tyler a call for a quote--you won't be disappointed!
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Response from the owner - 2021-04-26

Thank you for your kind words Amy! We try to maintain the highest level of service for our customers.

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Amy Cole

4/26/2021

Window Depot USA of Tyler came through for me with professional and timely service on quality replacement windows and a patio door. Highly recommend you give Window Depot of Tyler a call for a quote--you won't be disappointed!

N. J. Vertz

4/26/2023

After having 10 windows replaced I'm so satisfied I chose Window Depot. Mark's expertise and his exceptional team did a fantastic job of installation and clean-up. I highly recommend Window Depot for all your window needs. They are more than I expected!
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Response from the owner - 2023-04-26

Thank you N.J. for your review! It was a pleasure to work with you on your window project.

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N. J. Vertz

4/26/2023

After having 10 windows replaced I'm so satisfied I chose Window Depot. Mark's expertise and his exceptional team did a fantastic job of installation and clean-up. I highly recommend Window Depot for all your window needs. They are more than I expected!
Laura Ruesing

4/26/2022

This has been the most pleasant experience. Window depot came in over $1,000 less than another leading company and that was for double hung windows and the other company offered only single hung. Mark Richards was so easy to deal with and so personable. The same can be said for the installers. They offer a lifetime guarantee on the windows (lifetime on the home, not the owner). Everything was completed on time and everything cleaned up. Could not be happier.
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Response from the owner - 2022-04-26

Thank you Laura for your review. We work very hard to be the highest value window company in East Texas.

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Laura Ruesing

4/26/2022

This has been the most pleasant experience. Window depot came in over $1,000 less than another leading company and that was for double hung windows and the other company offered only single hung. Mark Richards was so easy to deal with and so personable. The same can be said for the installers. They offer a lifetime guarantee on the windows (lifetime on the home, not the owner). Everything was completed on time and everything cleaned up. Could not be happier.

Alisa Simmons

4/26/2023

We just had 6 windows replaced. From the moment we met Mark we knew we found our people. He explained everything to us detail and was happy to answer our questions. His installation team was on time and cleaned as they went. From start to finish they kept me in the loop about their progress. When they pulled out I had zero clean up work, I mean they even vacuumed to make sure they didn't leave dust behind. Mark came by to make sure we were happy. We want to do our entire house in groups of 6 windows at a time, Mark was so understanding about plan it made us extremely happy. I cannot say enough about the process, we are so pleased!
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Response from the owner - 2023-04-26

Thank you for your review Alisa! Can't wait to see what the rest of the house will look like.

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Alisa Simmons

4/26/2023

We just had 6 windows replaced. From the moment we met Mark we knew we found our people. He explained everything to us detail and was happy to answer our questions. His installation team was on time and cleaned as they went. From start to finish they kept me in the loop about their progress. When they pulled out I had zero clean up work, I mean they even vacuumed to make sure they didn't leave dust behind. Mark came by to make sure we were happy. We want to do our entire house in groups of 6 windows at a time, Mark was so understanding about plan it made us extremely happy. I cannot say enough about the process, we are so pleased!

Darren Phillips

4/26/2022

Outstanding! We replaced 30 windows and absolutely love them. The installation team was very professional and cleaned any debris and windows after installing! It began with the sales person - and he is the reason we purchased!
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Response from the owner - 2022-04-26

Thank you for your review Mr. Phillips. You have beautiful place and we're proud that we could help enhance it.

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Darren Phillips

4/26/2022

Outstanding! We replaced 30 windows and absolutely love them. The installation team was very professional and cleaned any debris and windows after installing! It began with the sales person - and he is the reason we purchased!
Pam Shaw

11/26/2023

New windows are a big investment and should be carefully evaluated for quality, warranty and styling for your home. Window Depot of East Texas was professional and delivered a top quality product! We are very pleased with the windows and installation. And we are especially pleased with inside window vinyl matching our knotty pine wood! 💙 Excellent work.
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Response from the owner - 2023-11-26

Thank you Pam for your review. it was a pleasure helping you with your project.

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Pam Shaw

11/26/2023

New windows are a big investment and should be carefully evaluated for quality, warranty and styling for your home. Window Depot of East Texas was professional and delivered a top quality product! We are very pleased with the windows and installation. And we are especially pleased with inside window vinyl matching our knotty pine wood! 💙 Excellent work.

Heidi

4/26/2023

Window Depot USA of Tyle was wonderful to work with and did a fantastic job on our new windows. We are very happy with the windows and will reach out to them again for any window needs. From start to finish, they were professional, courteous and cared about the quality of their work. They were great!
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Response from the owner - 2023-04-26

Thank you Heidi for your review! We appreciate the opportunity to help you with your project.

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Heidi

4/26/2023

Window Depot USA of Tyle was wonderful to work with and did a fantastic job on our new windows. We are very happy with the windows and will reach out to them again for any window needs. From start to finish, they were professional, courteous and cared about the quality of their work. They were great!

M. Boston

4/26/2023

Excellent experience from start to finish. At the time of the estimate we had a window with an HVAC unit in the garage. However, when the job was finished, we discovered that the HVAC unit was not re installed in the new window. And, the new window could not house the HVAC unit. Apparently, at the time of the original estimate, the HVAC has been missed. When this was called to Mark's attention, he immediately agreed to correct the problem. He ordered a new window to fit the HVAC unit and sent his team back to correct the error. There was no additional charge. I am extremely happy with the new windows and have had several complements from neighbors. But, Mark's handling of the garage window shows he stands behind his work. Highly recommend.
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Response from the owner - 2023-04-26

Thank you for your review Mrs. Boston. We work very hard to be perfect on every project. When we discover we've fallen short, we work twice as hard to make things right. I will never leave my customers hanging! I appreciate your faith in us.

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M. Boston

4/26/2023

Excellent experience from start to finish. At the time of the estimate we had a window with an HVAC unit in the garage. However, when the job was finished, we discovered that the HVAC unit was not re installed in the new window. And, the new window could not house the HVAC unit. Apparently, at the time of the original estimate, the HVAC has been missed. When this was called to Mark's attention, he immediately agreed to correct the problem. He ordered a new window to fit the HVAC unit and sent his team back to correct the error. There was no additional charge. I am extremely happy with the new windows and have had several complements from neighbors. But, Mark's handling of the garage window shows he stands behind his work. Highly recommend.
Annie Hopkins

10/26/2023

We were so excited to replace our 50 year old windows!! And we were not disappointed to see the transformation of our farmhouse. The crew was polite, accommodating, and fun and the windows are exactly what we were hoping they’d be! They worked hard, stayed on task, and got the job done early!
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Response from the owner - 2023-10-26

Thank you Annie for your review! You have a beautiful place and we are happy to help you enhance it.

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Annie Hopkins

10/26/2023

We were so excited to replace our 50 year old windows!! And we were not disappointed to see the transformation of our farmhouse. The crew was polite, accommodating, and fun and the windows are exactly what we were hoping they’d be! They worked hard, stayed on task, and got the job done early!

Kathleen Wilkirson

4/26/2023

Mark Pritchard and his staff of installers did a fantastic job of replacing the windows in my 1960 home! After getting four quotes for the work, Mark with Window Depot came in with the lowest bid. But even though he was the cheapest, the windows and installers were of top quality. I'm happy to share that news, and to recommend Window Depot USA of Tyler, TX for any of your window needs.
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Response from the owner - 2023-04-26

Thank you for your review Kathleen! We appreciate it.

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Kathleen Wilkirson

4/26/2023

Mark Pritchard and his staff of installers did a fantastic job of replacing the windows in my 1960 home! After getting four quotes for the work, Mark with Window Depot came in with the lowest bid. But even though he was the cheapest, the windows and installers were of top quality. I'm happy to share that news, and to recommend Window Depot USA of Tyler, TX for any of your window needs.

Teressa Green

4/26/2022

This was one of the most pleasant experiences I have had dealing with a business. I was searching for someone to do our windows at the church, and I ran across Windows Depot and some other windows companies. However, I received an unction to select Windows Depot, and what a treat!!! My contact was Mark in Tyler, Texas, and he is excellent!! Our windows look GREAT, and the church members, pastor, and I are so pleased with the results!!! I can't wait to hire Windows Depot in the future to do more work. You will not be disappointed if you select them!!!!
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Response from the owner - 2022-04-26

Thank you Teressa for your review. It was a blessing being able to do work on God's House! Our goal is to be of service in our community.

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Teressa Green

4/26/2022

This was one of the most pleasant experiences I have had dealing with a business. I was searching for someone to do our windows at the church, and I ran across Windows Depot and some other windows companies. However, I received an unction to select Windows Depot, and what a treat!!! My contact was Mark in Tyler, Texas, and he is excellent!! Our windows look GREAT, and the church members, pastor, and I are so pleased with the results!!! I can't wait to hire Windows Depot in the future to do more work. You will not be disappointed if you select them!!!!
kim pritchard

4/26/2022

Our house was built in the late 60s early 70s. Everytime I got home from work i had to turn the air conditioner way down. With these new windows, I dont have to do that anymore. Already saving money. They are beautiful and Mark and his crew were just awesome. Great price also. Thanks guys.
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Response from the owner - 2022-04-26

Thank you Kim for your review. We appreciate you letting us do your project for you. We know you will enjoy the comfort and energy savings from your windows for a long time.

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kim pritchard

4/26/2022

Our house was built in the late 60s early 70s. Everytime I got home from work i had to turn the air conditioner way down. With these new windows, I dont have to do that anymore. Already saving money. They are beautiful and Mark and his crew were just awesome. Great price also. Thanks guys.

Lynnette Thompson

9/26/2023

If you are thinking about replacing your windows I would highly recommend Mark with Window Depot of Tyler. I have no complaints whatsoever ! Marks three man crew were in and out fast and did an Awesome job ! Very clean from start to finish. I do have to say that it changed our curb appeal and cut out noise as well ! Bring on the cold weather with these three pane windows ! Thank you Mark & Crew.
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Response from the owner - 2023-09-26

Thank you very much for your review Lynnette! Triple pane windows are a real plus for any home. I hope we get a chance to help more people understand the benefits.

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Lynnette Thompson

9/26/2023

If you are thinking about replacing your windows I would highly recommend Mark with Window Depot of Tyler. I have no complaints whatsoever ! Marks three man crew were in and out fast and did an Awesome job ! Very clean from start to finish. I do have to say that it changed our curb appeal and cut out noise as well ! Bring on the cold weather with these three pane windows ! Thank you Mark & Crew.

Carol Ivey

11/26/2023

I couldn't be happier with my new windows! The process from beginning to end was professional. It's so nice to deal with a company who does exactly what they said they would do! I would definitely use them again.
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Response from the owner - 2023-11-26

Thank you so much for your review Carol! We work very hard to make this process less daunting and less complicated.

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Carol Ivey

11/26/2023

I couldn't be happier with my new windows! The process from beginning to end was professional. It's so nice to deal with a company who does exactly what they said they would do! I would definitely use them again.
Paula Beamis

4/26/2023

Very professional and great customer service. Very happy with our final product. Would greatly recommend Window Depot!!
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Response from the owner - 2023-04-26

I appreciate your review Paula. You folks were awesome to work with!

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Paula Beamis

4/26/2023

Very professional and great customer service. Very happy with our final product. Would greatly recommend Window Depot!!

Ronald Clower

4/26/2023

Mark came and talked with me about my windows and we discussed what I wanted and he got them for me and Marcus and gabe came and done a great job with installing the windows and very professional at what they do I’m a very satisfied customer I would recommend them to anyone thank you mark
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Response from the owner - 2023-04-26

Thank you Mr. Clower for your review. We were happy to be a part of your project.

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Ronald Clower

4/26/2023

Mark came and talked with me about my windows and we discussed what I wanted and he got them for me and Marcus and gabe came and done a great job with installing the windows and very professional at what they do I’m a very satisfied customer I would recommend them to anyone thank you mark

Marcus Becker

4/26/2022

The best around!
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Response from the owner - 2022-04-26

Thank you Mr. Becker for your review. We strive every day to be the best in East Texas.

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Marcus Becker

4/26/2022

The best around!
Allison Jael

8/26/2023

I contacted WindowDepot early on in the process of renovating our home. Mark and his team were extremely helpful, informative, respectful of our timeline, and gave us the very best price for these very high-quality windows. Mark was very responsive when I had questions and at no point did I feel pressure to purchase anything or pay exorbitantly high prices for items that I didn’t want. It was all very straightforward and the easiest part of this whole renovation by far. After our initial meeting, I was able to take some time and think over how we wanted to proceed without additional delays to the process of replacing all the windows in our home. He kept our original timeline and made sure I got my windows as soon as possible. They source these high-quality windows out of Texas and they come with a great warranty. I would highly recommend anyone that needs windows to use this company. I am very pleased and if I ever have any future needs for windows, I will be using this company.
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Response from the owner - 2023-08-26

Thank you for your review Allison! I was our pleasure to help you and your family with your window project. You have a beautiful place. Enjoy it!

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Allison Jael

8/26/2023

I contacted WindowDepot early on in the process of renovating our home. Mark and his team were extremely helpful, informative, respectful of our timeline, and gave us the very best price for these very high-quality windows. Mark was very responsive when I had questions and at no point did I feel pressure to purchase anything or pay exorbitantly high prices for items that I didn’t want. It was all very straightforward and the easiest part of this whole renovation by far. After our initial meeting, I was able to take some time and think over how we wanted to proceed without additional delays to the process of replacing all the windows in our home. He kept our original timeline and made sure I got my windows as soon as possible. They source these high-quality windows out of Texas and they come with a great warranty. I would highly recommend anyone that needs windows to use this company. I am very pleased and if I ever have any future needs for windows, I will be using this company.

Teri Burns

8/26/2023

We are thrilled with Window Depot and our new windows! The crew were considerate of our time and property, had amazing work ethic, and did a great job cleaning up. Even our cat is satisfied! We highly recommend Window Depot of Tyler!
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Response from the owner - 2023-09-26

Thank you Teri for the opportunity to take care of your window project!Enjoy your new windows.

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Teri Burns

8/26/2023

We are thrilled with Window Depot and our new windows! The crew were considerate of our time and property, had amazing work ethic, and did a great job cleaning up. Even our cat is satisfied! We highly recommend Window Depot of Tyler!

Joseph

4/26/2021

First, to comment on the quality of service , Mark is a phenomenal, stand up guy who takes care of his customers and he is very professional. He understands the customers needs fully and adjusts accordingly and he is with you every step of the way even after the work is done. I couldn’t imagine a better guy to do business with. Second , the quality of the work is truly amazing! I really didn’t know what to think but the before and after is night and day and I am blown away ! The change was instant too. Our pantry and extra room are now the same temperature as the rest of the house and the AC/ heat aren’t running nearly as much ! Cannot recommended Mark and Windows Depot enough! Thanks for making a difference and the awesome job.
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Response from the owner - 2021-04-26

Thank you Joseph! We strive to do the best job possible for our customers.

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Joseph

4/26/2021

First, to comment on the quality of service , Mark is a phenomenal, stand up guy who takes care of his customers and he is very professional. He understands the customers needs fully and adjusts accordingly and he is with you every step of the way even after the work is done. I couldn’t imagine a better guy to do business with. Second , the quality of the work is truly amazing! I really didn’t know what to think but the before and after is night and day and I am blown away ! The change was instant too. Our pantry and extra room are now the same temperature as the rest of the house and the AC/ heat aren’t running nearly as much ! Cannot recommended Mark and Windows Depot enough! Thanks for making a difference and the awesome job.
Regina Edwards

4/05/2024

If you are looking to have your windows or doors replaced or installed this is the business you should choose! Exceptional quality work that you will be completely satisfied with. Window and door quality can’t be beat!
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Response from the owner - 2024-04-12

Thank you for your review Regina!It was a pleasure to work with you folks on your project. It turned out great!

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Regina Edwards

4/05/2024

If you are looking to have your windows or doors replaced or installed this is the business you should choose! Exceptional quality work that you will be completely satisfied with. Window and door quality can’t be beat!

Darrell Coslin

4/26/2023

Mark and his team did an amazing job replacing our windows. Very responsive, great price for a great product and professional installation. We could not be happier!
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Response from the owner - 2023-04-26

Thank you Mr. Coslin for your review. We appreciate the opportunity to work on your project.

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Darrell Coslin

4/26/2023

Mark and his team did an amazing job replacing our windows. Very responsive, great price for a great product and professional installation. We could not be happier!

Abby Gideon

4/26/2023

Window Depot was very helpful, knowledgeable, friendly, and efficient. They were very professional and we are very pleased with their services!
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Response from the owner - 2023-04-26

Thank you for your review Abby. We appreciate your family allowing us to do this project. It turned out great!

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Abby Gideon

4/26/2023

Window Depot was very helpful, knowledgeable, friendly, and efficient. They were very professional and we are very pleased with their services!
shakesia wiliams

4/26/2023

I would highly recommend this company. Very professional workers and the owner Mark Pritchard came back out to follow up and check everything after the job was done. This showed how dedicated he is to his work and how he wanted to ensure we the customer was satisfied!!! The above review is from 4months ago. Marks team came back out again today 01/25/23 to install my large Bay window in my kitchen area and once again we were very pleased! Very professional workers who cared about the quality of their work. They ensured we understood everything before they left! Kudos to this company!
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Response from the owner - 2023-04-26

Thank you very much for your review Shakesia! We enjoyed work with you folks.

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shakesia wiliams

4/26/2023

I would highly recommend this company. Very professional workers and the owner Mark Pritchard came back out to follow up and check everything after the job was done. This showed how dedicated he is to his work and how he wanted to ensure we the customer was satisfied!!! The above review is from 4months ago. Marks team came back out again today 01/25/23 to install my large Bay window in my kitchen area and once again we were very pleased! Very professional workers who cared about the quality of their work. They ensured we understood everything before they left! Kudos to this company!

Robin Holden

4/26/2023

Window Depot replaced all of our 30-year-old windows this morning. They look great! The crew showed up on time this morning and went right to work. All ten windows were installed by lunchtime. I was impressed by their courtesy and efficiency as they quickly removed the old aluminum windows and replaced them with more efficient and stylish ones. The after-work cleanup was thorough and much appreciated. My wife was impressed and very happy. This was a bonus for me since she was not too convinced in the beginning that new windows were needed. Thank you Mark for fitting us into your busy construction schedule before the heavy rain forecast!
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Response from the owner - 2023-04-26

Thank you so much Mr. Holden for your review! I was a pleasure working with you.

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Robin Holden

4/26/2023

Window Depot replaced all of our 30-year-old windows this morning. They look great! The crew showed up on time this morning and went right to work. All ten windows were installed by lunchtime. I was impressed by their courtesy and efficiency as they quickly removed the old aluminum windows and replaced them with more efficient and stylish ones. The after-work cleanup was thorough and much appreciated. My wife was impressed and very happy. This was a bonus for me since she was not too convinced in the beginning that new windows were needed. Thank you Mark for fitting us into your busy construction schedule before the heavy rain forecast!

Debbie Kindle

4/26/2023

We are very pleased with our beautiful new windows! Mark was great and his team did a wonderful job. They even cleaned up after themselves!!!
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Response from the owner - 2023-04-26

Thank you Debbie for your review. We appreciate the opportunity to help you with your project!

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Debbie Kindle

4/26/2023

We are very pleased with our beautiful new windows! Mark was great and his team did a wonderful job. They even cleaned up after themselves!!!
Gary Salyer

4/26/2023

We were very pleased with the installation process. The crew was great and actually a pleasure to work with. And, oh yes, we love the windows!
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Response from the owner - 2023-04-26

Thank you for your review Mr. Salyer. You have a beautiful place and we were excited to help make it shine.

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Gary Salyer

4/26/2023

We were very pleased with the installation process. The crew was great and actually a pleasure to work with. And, oh yes, we love the windows!

Jonathan Barth

4/26/2023

We used Window Depot of Lindale and we are very pleased with the whole experience. Mark (the owner) is easy to work with and very knowledgeable of the product. When finished he walked the job down with me to see if I was satisfied. The install crew (Marcus & Gabe) was excellent. We did all our windows at once and they did a great job! They were respectful of our home and when done did a fantastic job of cleaning up. The windows look wonderful. Recommend them highly, would use them again if I had more windows. Jon
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Response from the owner - 2023-04-26

Thank you Jon for your review. It was a pleasure to help you with your project!

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Jonathan Barth

4/26/2023

We used Window Depot of Lindale and we are very pleased with the whole experience. Mark (the owner) is easy to work with and very knowledgeable of the product. When finished he walked the job down with me to see if I was satisfied. The install crew (Marcus & Gabe) was excellent. We did all our windows at once and they did a great job! They were respectful of our home and when done did a fantastic job of cleaning up. The windows look wonderful. Recommend them highly, would use them again if I had more windows. Jon

Tracey Noonan

4/26/2023

We had an Amazing experience from start to finish with Window Depot. We started out as a referral when I saw my relatives new windows. The entire process from estimate, to measuring, to installation was professional and on time . The 25 new windows we had replaced in the home we purchased about 6 months ago look even better than expected, as well as the function and warranty. The installers, Marcus and Gabe were on time, professional, and cleaned up everything. We couldn't be happier with the entire process.
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Response from the owner - 2023-04-26

Thank you Tracey for your review. We appreciate you allowing us to take care of your window project. I'm always proud of the job Marcus & Gabe do!

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Tracey Noonan

4/26/2023

We had an Amazing experience from start to finish with Window Depot. We started out as a referral when I saw my relatives new windows. The entire process from estimate, to measuring, to installation was professional and on time . The 25 new windows we had replaced in the home we purchased about 6 months ago look even better than expected, as well as the function and warranty. The installers, Marcus and Gabe were on time, professional, and cleaned up everything. We couldn't be happier with the entire process.
westcoastswingmusic

4/26/2022

We chose the beige, vinyl, 3-pane windows without the grid. For our bedroom we bought the side sliding double-wide without a horizontal bar across the middle. The look of the windows exceeded our expectations. The clear unobstructed view is so valuable and makes the rooms feel more open and spacious. These are so easy to open, close, and clean inside and out. The energy efficiency is great! Mark and the team are helpful, friendly and trustworthy.
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Response from the owner - 2022-04-26

Thank you very much for your review! This is what keeps us going.

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westcoastswingmusic

4/26/2022

We chose the beige, vinyl, 3-pane windows without the grid. For our bedroom we bought the side sliding double-wide without a horizontal bar across the middle. The look of the windows exceeded our expectations. The clear unobstructed view is so valuable and makes the rooms feel more open and spacious. These are so easy to open, close, and clean inside and out. The energy efficiency is great! Mark and the team are helpful, friendly and trustworthy.

Brandon Moore

12/26/2023

Mark’s prices were very competitive. When coupled with the window manufacturer warranty, Mark’s company was the best overall. The installation team was very professional and went to great lengths to ensure the construction debris area was minimized. They were very quick, yet thorough. I definitely recommend and if needed in the future I would go with this company again.
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Response from the owner - 2023-12-26

Thank you Brandon for your review! It was a pleasure to work with you.

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Brandon Moore

12/26/2023

Mark’s prices were very competitive. When coupled with the window manufacturer warranty, Mark’s company was the best overall. The installation team was very professional and went to great lengths to ensure the construction debris area was minimized. They were very quick, yet thorough. I definitely recommend and if needed in the future I would go with this company again.

Phyllis Brunner

4/26/2023

Mark and his crew were excellent. Great communication every step of the process.
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Response from the owner - 2023-04-26

Thank you Phyllis for your review. It was a pleasure helping you!

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Phyllis Brunner

4/26/2023

Mark and his crew were excellent. Great communication every step of the process.
Andrea Price

4/26/2023

I did my research and I made the right decision. Mark, came to our home and told me all about the windows. I loved the fact that they insulate around them for a great fit. The windows are made right here in Texas .Our windows have been installed and they are GORGEOUS!!! The crew did a great job installing. They cleaned up after themselves and were super nice. I feel like Mark was honest in all aspects of this project. I will recommend them to anyone! And one more thing.....THEY DO WINDOWS!!!!! Mine sparkle and not a fingerprint one!!!Mark you can send anyone by the house for a drive by.Thanks Window Depot!!!!!!
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Response from the owner - 2023-04-26

Thank you Andrea for your review! We appreciate your business.

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Andrea Price

4/26/2023

I did my research and I made the right decision. Mark, came to our home and told me all about the windows. I loved the fact that they insulate around them for a great fit. The windows are made right here in Texas .Our windows have been installed and they are GORGEOUS!!! The crew did a great job installing. They cleaned up after themselves and were super nice. I feel like Mark was honest in all aspects of this project. I will recommend them to anyone! And one more thing.....THEY DO WINDOWS!!!!! Mine sparkle and not a fingerprint one!!!Mark you can send anyone by the house for a drive by.Thanks Window Depot!!!!!!

Julie Ayala

4/26/2022

What an amazing transformation of our home with excellent service! Mark was knowledgeable and made excellent recommendations for all the differing styles of windows in our home. He gave us an accurate time frame for when to expect installation due to supply chain delays. The installation team was prompt, thorough, and paid attention to details. They left our property very clean and even protected my plants in the flowerbed to prevent injury! We are thrilled with the outcome, service, and entire experience. We would highly recommend Mark and his team to anyone considering windows in the area!
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Response from the owner - 2022-04-26

Julie, Thank you so much for your review! It was a pleasure doing your project for you. Call us if you need us.

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Julie Ayala

4/26/2022

What an amazing transformation of our home with excellent service! Mark was knowledgeable and made excellent recommendations for all the differing styles of windows in our home. He gave us an accurate time frame for when to expect installation due to supply chain delays. The installation team was prompt, thorough, and paid attention to details. They left our property very clean and even protected my plants in the flowerbed to prevent injury! We are thrilled with the outcome, service, and entire experience. We would highly recommend Mark and his team to anyone considering windows in the area!

Petock Family

4/26/2023

Mark Pritchard, Marcus, Blake and Gabe are a phenomenal team of window installation professionals. From our first meeting with Mr. Pritchard, and then Marcus, to our last meeting with Blake and Gabe (when they installed our windows), the entire team walked us through the process, were open to any and every question we had, and left us with zero doubt that they could complete the job efficiently and with an expertise and attention to detail that are hard to come by these days. The windows are custom made to order and worth every penny, as they have not only enhanced our older home's air conditioning efficiency, but also truly beautified it's appearance tenfold. Not to mention, our family enjoys the beautiful views that we experience out of our new windows courtesy of the Window Depot USA of Tyler team. These guys are reliable, honest, trustworthy, hardworking, dependable and on-time. They work hard to meet your needs and they go beyond average customer service and craftsmanship. Our family would recommend them to anyone needing their windows replaced, as you will not be left disappointed at all. If you want extraordinary customer service, transparency throughout the process, attention to detail, and the job done right the first time everytime, then give Mr. Pritchard and his team a call and get started. You will be impressed at their skill sets and what they can bring to your home. No matter the job, these guys are the real deal. Thanks again for the amazing windows and all of your hard work! We appreciate you. May the LORD greatly bless every one of you and your families. Psalm 100:3 - Know that the LORD is God. It is He who made us, and we are His, we are His people, the sheep of His pasture.
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Response from the owner - 2023-04-26

Thank you so much for your review. We were blessed by you and your family. You were a pleasure to work with.

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Petock Family

4/26/2023

Mark Pritchard, Marcus, Blake and Gabe are a phenomenal team of window installation professionals. From our first meeting with Mr. Pritchard, and then Marcus, to our last meeting with Blake and Gabe (when they installed our windows), the entire team walked us through the process, were open to any and every question we had, and left us with zero doubt that they could complete the job efficiently and with an expertise and attention to detail that are hard to come by these days. The windows are custom made to order and worth every penny, as they have not only enhanced our older home's air conditioning efficiency, but also truly beautified it's appearance tenfold. Not to mention, our family enjoys the beautiful views that we experience out of our new windows courtesy of the Window Depot USA of Tyler team. These guys are reliable, honest, trustworthy, hardworking, dependable and on-time. They work hard to meet your needs and they go beyond average customer service and craftsmanship. Our family would recommend them to anyone needing their windows replaced, as you will not be left disappointed at all. If you want extraordinary customer service, transparency throughout the process, attention to detail, and the job done right the first time everytime, then give Mr. Pritchard and his team a call and get started. You will be impressed at their skill sets and what they can bring to your home. No matter the job, these guys are the real deal. Thanks again for the amazing windows and all of your hard work! We appreciate you. May the LORD greatly bless every one of you and your families. Psalm 100:3 - Know that the LORD is God. It is He who made us, and we are His, we are His people, the sheep of His pasture.
Matthew Mitchell

4/26/2022

The installation was very professionally done. The installers were friendly and efficient. They were done in a little over half a day after cleaning up. They weren't perfect (really 4.5 stars), but we are very satisfied customers
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Response from the owner - 2022-04-26

Thank you for your review Mr. Mitchell. Our challenge is to always be as close to perfect as we can be. Your positive feedback is appreciated!

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Matthew Mitchell

4/26/2022

The installation was very professionally done. The installers were friendly and efficient. They were done in a little over half a day after cleaning up. They weren't perfect (really 4.5 stars), but we are very satisfied customers

Alex Lueders

12/26/2023

Mark was always on time, professional and very knowledgeable throughout the whole window process. Installation team did an excellent job installing all the windows and cleaning up. Very pleased and happy with our windows!
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Response from the owner - 2023-12-26

Thank you for your review Alex. Your new windows look great in your home.Merry Christmas!

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Alex Lueders

12/26/2023

Mark was always on time, professional and very knowledgeable throughout the whole window process. Installation team did an excellent job installing all the windows and cleaning up. Very pleased and happy with our windows!

Dave Cook

11/26/2023

Mark and his crew were Fantastic!! Not only did they deliver a quality product earlier than expected, their installation and clean up were exceptional! The installation crew was friendly, professional and informative about the new windows. All the way around the house in one day! I highly recommend them to your new window project!!
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Response from the owner - 2023-11-26

Thank you David for your review! I know the crew works very hard to create a good outcome. Glad we were able to hit our goal.

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Dave Cook

11/26/2023

Mark and his crew were Fantastic!! Not only did they deliver a quality product earlier than expected, their installation and clean up were exceptional! The installation crew was friendly, professional and informative about the new windows. All the way around the house in one day! I highly recommend them to your new window project!!
Jim Van Eimeren

5/26/2023

My wife had been after me to have all 16 of the windows that were original to our 25 year old home as well as replacing one standard door with a new one and replacing French doors with sliding glass. Finally, I relented...and I couldn't be happier with the choice we made with Mark and Windows Depot. Mark was the only person who made the sales pitch for our business that I wasn't able to meet, so I was somewhat dubious when my wife said she really liked Mark and what he had to say about the Windows Depot product - and the cost was extremely competitive with the other 4 companies we'd gotten quotes from. But when I read the reviews I thought, okay, if things went South, well, like any self respecting male, I'd blame my wife. As I said, I couldn't be happier with Mark, the Windows Depot product or the installation crew of Marcus and Gabriel. Speaking of these two, not only are they great guys but they were on time, knowledgable, professional, courteous, respectful of us, our pets and our home. I was home for two days of the installation and it was refreshing to see how dedicated they were to providing quality service while installing a quality product. The installation was completed today and neighbors are already asking for Mark's number saying, "I want what you got!" I'm the Quality Manager for the company I work for. I feel confident in saying I know what it takes to meet or exceed customer expectations. Mark, Marcus and Gabriel not only met but easily exceeded my expectations. Thanks, guys!
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Response from the owner - 2023-05-26

Jim, thank you for your review! We are humbled by your words and thankful for the opportunity to serve you and Rene'.

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Jim Van Eimeren

5/26/2023

My wife had been after me to have all 16 of the windows that were original to our 25 year old home as well as replacing one standard door with a new one and replacing French doors with sliding glass. Finally, I relented...and I couldn't be happier with the choice we made with Mark and Windows Depot. Mark was the only person who made the sales pitch for our business that I wasn't able to meet, so I was somewhat dubious when my wife said she really liked Mark and what he had to say about the Windows Depot product - and the cost was extremely competitive with the other 4 companies we'd gotten quotes from. But when I read the reviews I thought, okay, if things went South, well, like any self respecting male, I'd blame my wife. As I said, I couldn't be happier with Mark, the Windows Depot product or the installation crew of Marcus and Gabriel. Speaking of these two, not only are they great guys but they were on time, knowledgable, professional, courteous, respectful of us, our pets and our home. I was home for two days of the installation and it was refreshing to see how dedicated they were to providing quality service while installing a quality product. The installation was completed today and neighbors are already asking for Mark's number saying, "I want what you got!" I'm the Quality Manager for the company I work for. I feel confident in saying I know what it takes to meet or exceed customer expectations. Mark, Marcus and Gabriel not only met but easily exceeded my expectations. Thanks, guys!

Jack Doyle

4/26/2023

From start to finish Mark was there to answer questions and explain the window replacement process. We were replacing older single pane aluminum framed windows with new white vinyl framed windows. Surprisingly all windows were replaced in a single day, even in our brick clad house. They look and operate great and the clarity of the energy efficient glass is wonderful. Window Depot also provided us the lowest of three quotes for our window replacement project. Jack & Shari Doyle PS. I will up date my comment after our 9-foot sliding glass door, which Mark says typically runs a couple week longer to manufacture, arrives and is installed. Update: Our large sliding glass door is in. It looks and operates great. What an improvement!. The door trailed the windows by a few weeks and when it arrived it was not the exact dimensions ordered. This provided the installation crew lead by, Marcus, a series of challenges to resolve. Marcus and Gabriel took each challenge head on working past dark with portable lights to get the job done right. Meanwhile learning the door wasn't as ordered Mark was on site to personally provide support and assure his customers that he would do whatever it took to make it right. Apparently he didn't realize that he already did this when he hired Marcus and Gabriel. Thank you Mark for your superior customer service and Marcus for your can do attitude and workmanship. .
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Response from the owner - 2023-04-26

Thank you Jack for your review! We are looking forward to getting your door installed to complete the transformation of your home.

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Jack Doyle

4/26/2023

From start to finish Mark was there to answer questions and explain the window replacement process. We were replacing older single pane aluminum framed windows with new white vinyl framed windows. Surprisingly all windows were replaced in a single day, even in our brick clad house. They look and operate great and the clarity of the energy efficient glass is wonderful. Window Depot also provided us the lowest of three quotes for our window replacement project. Jack & Shari Doyle PS. I will up date my comment after our 9-foot sliding glass door, which Mark says typically runs a couple week longer to manufacture, arrives and is installed. Update: Our large sliding glass door is in. It looks and operates great. What an improvement!. The door trailed the windows by a few weeks and when it arrived it was not the exact dimensions ordered. This provided the installation crew lead by, Marcus, a series of challenges to resolve. Marcus and Gabriel took each challenge head on working past dark with portable lights to get the job done right. Meanwhile learning the door wasn't as ordered Mark was on site to personally provide support and assure his customers that he would do whatever it took to make it right. Apparently he didn't realize that he already did this when he hired Marcus and Gabriel. Thank you Mark for your superior customer service and Marcus for your can do attitude and workmanship. .

Mike Cunningham

8/26/2023

Purchasing new windows is a little scary but Mark and his team made it a pleasure. Mark explained why new windows is a great investment in your home and went over every aspect. The installers were just as fantastic. They were on time and efficient with their work. They took 2 days to install all my windows but left everything clean and tidy. I would highly recommend Window Depot of East Texas to anyone needing window replacement.
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Response from the owner - 2023-08-26

Thank you for your review Mike! It was a pleasure helping you with your project.

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Mike Cunningham

8/26/2023

Purchasing new windows is a little scary but Mark and his team made it a pleasure. Mark explained why new windows is a great investment in your home and went over every aspect. The installers were just as fantastic. They were on time and efficient with their work. They took 2 days to install all my windows but left everything clean and tidy. I would highly recommend Window Depot of East Texas to anyone needing window replacement.
victoria K

8/07/2024

Our experience with Window Depot is simply the best! From the initial meet and greet, agreements for contract details, selection and quality of window options and finally to the installation….professional and friendly! We as home owners were comforted with the prompt arrival and final installation of the windows. Beautiful products from Window Depot. Thank you so much to Mark and his team.
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Response from the owner - 2024-08-07

Thank you Victoria for your review. You have a beautiful home and we're glad we could help enhance it.

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victoria K

8/07/2024

Our experience with Window Depot is simply the best! From the initial meet and greet, agreements for contract details, selection and quality of window options and finally to the installation….professional and friendly! We as home owners were comforted with the prompt arrival and final installation of the windows. Beautiful products from Window Depot. Thank you so much to Mark and his team.

Bonnie Henderson

4/26/2022

Wow! Wow! Wow! Finally after numerous experiences with contractors on various projects I can say I’ve found the first company I’ve had a totally great experience with. LOVE the windows, exceeded my expectations. The installers were so professional and left my house cleaner than they found it. Fair price & great quality; owner was very informative and more than patient with all my questions. 100% recommend!
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Response from the owner - 2022-04-26

We appreciate your review Bonnie. You were a pleasure to work with on your project, and you certainly kept us on our toes. Thank you!

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Bonnie Henderson

4/26/2022

Wow! Wow! Wow! Finally after numerous experiences with contractors on various projects I can say I’ve found the first company I’ve had a totally great experience with. LOVE the windows, exceeded my expectations. The installers were so professional and left my house cleaner than they found it. Fair price & great quality; owner was very informative and more than patient with all my questions. 100% recommend!

pam lowder

4/26/2022

Everyone we dealt with, Mark in sales and installation guys were very professional, very nice and knowledgeable in every step of the process. We are totally amazed at how great our windows fit and look. We live on busy highway and the noise was terrible. It has dramatically reduced noise. Im sure it will reduce our electric bill also. Could Not be happier.
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Response from the owner - 2022-04-26

Mrs. Lowder, we appreciate you allowing us to do your window project for you. I know you and your family will enjoy your new windows for years to come.

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pam lowder

4/26/2022

Everyone we dealt with, Mark in sales and installation guys were very professional, very nice and knowledgeable in every step of the process. We are totally amazed at how great our windows fit and look. We live on busy highway and the noise was terrible. It has dramatically reduced noise. Im sure it will reduce our electric bill also. Could Not be happier.
Trudy White

4/26/2022

Window Depot recently replaced all of the windows in our house. Mark and his excellent installation team did a great job – from the fair price, removal and installation, to the clean up after. You couldn’t tell they had even been here when they were finished – except, of course, for our beautiful new windows! They were friendly, polite, skilled, and professional; and we are happy customers.
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Response from the owner - 2022-04-26

Thank you so much for your review Mrs. White. We are blessed to have great installers that do a great job. They really care about our customers and work hard to get things right. Enjoy your new windows!

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Trudy White

4/26/2022

Window Depot recently replaced all of the windows in our house. Mark and his excellent installation team did a great job – from the fair price, removal and installation, to the clean up after. You couldn’t tell they had even been here when they were finished – except, of course, for our beautiful new windows! They were friendly, polite, skilled, and professional; and we are happy customers.

Judy Sewell

11/26/2023

My home is a magnificent 1885 Victorian with the original windows. Window Depot installed 17 energy efficient windows last week. The process took two days of hard-working, diligent effort on the part of Marcus and his guys. They had great respect for my time, my home, and my furnishings. No more dust and cold air coming in through the window frames. I am so happy thank you Mark, Marcus, and Gabe
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Response from the owner - 2023-11-26

Thank you Judy for your review. Your home is indeed exquisite! We appreciate the opportunity to help you with your window project.

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Judy Sewell

11/26/2023

My home is a magnificent 1885 Victorian with the original windows. Window Depot installed 17 energy efficient windows last week. The process took two days of hard-working, diligent effort on the part of Marcus and his guys. They had great respect for my time, my home, and my furnishings. No more dust and cold air coming in through the window frames. I am so happy thank you Mark, Marcus, and Gabe

Traci Sawyer

8/14/2024

Mark made our window replacement process easy. Most other bids were much farther out in receiving windows. Mark came to me each time we needed to discuss the project, pay deposit, and pay final payment. I didn't have to leave my office. His team was kind and respectful of our renters. They did a great job and the windows look great. They cleaned up after themselves, which is very important to me. We will call Window Depot again for our other rentals.
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Response from the owner - 2024-08-14

Thank you Traci for your review! We are hear when you need us.

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Traci Sawyer

8/14/2024

Mark made our window replacement process easy. Most other bids were much farther out in receiving windows. Mark came to me each time we needed to discuss the project, pay deposit, and pay final payment. I didn't have to leave my office. His team was kind and respectful of our renters. They did a great job and the windows look great. They cleaned up after themselves, which is very important to me. We will call Window Depot again for our other rentals.
Thomas Wilson

10/26/2023

Mark and his team replaced all the windows in my lake house this week and they look amazing! Mark was highly professional, very well informed about the product lines, super responsive to my questions, and helped me select windows that really enhanced the view of the lake. I'm really pleased with the quality of the windows and the pricing was very competitive. His installation crew was courteous and put in the time and effort to ensure the window were well insulated, sealed, and trimmed out nicely. I highly recommend Mark and his team at Window Depot!
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Response from the owner - 2023-10-26

Thank you Thomas for your review. You certainly have a beautiful view from your home. I'm glad we could maximize that view. You guys were a pleasure to work with.

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Thomas Wilson

10/26/2023

Mark and his team replaced all the windows in my lake house this week and they look amazing! Mark was highly professional, very well informed about the product lines, super responsive to my questions, and helped me select windows that really enhanced the view of the lake. I'm really pleased with the quality of the windows and the pricing was very competitive. His installation crew was courteous and put in the time and effort to ensure the window were well insulated, sealed, and trimmed out nicely. I highly recommend Mark and his team at Window Depot!

Becky Braman

4/26/2022

We are SO HAPPY with our new windows! Mark has been excellent to work with, as well as Markus & his crew. They got our job done in one day, worked hard, & were pleasant to work with. I had three other companies come out & give us a quote. I’m glad we went with Mark & Window Depot! I’ve already recommended them to friends!
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Response from the owner - 2022-04-26

Thank you Becky very much for your review. We appreciate the opportunity to help you with your project.

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Becky Braman

4/26/2022

We are SO HAPPY with our new windows! Mark has been excellent to work with, as well as Markus & his crew. They got our job done in one day, worked hard, & were pleasant to work with. I had three other companies come out & give us a quote. I’m glad we went with Mark & Window Depot! I’ve already recommended them to friends!

David Jackson - HD Jackson

9/26/2023

Very easy transaction. Very punctual and professional. Did a great job we replaced every window in the house. Definitely choose the tinted option.
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Response from the owner - 2023-09-26

Thank you for your review David. I think the tint is a good option as well, and will make it a point to bring it up to more people.

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David Jackson - HD Jackson

9/26/2023

Very easy transaction. Very punctual and professional. Did a great job we replaced every window in the house. Definitely choose the tinted option.
Ryan Gibson

4/26/2023

They were easy from start to finish. Mark is with you along the way ensuring everything is done with the utmost professionalism. From the quote, to ordering, installation and final walk through. Mark made sure the job was done correctly. The crew was professional and removed and installed extremely quickly. If you are looking for windows call here first. Thanks for a great job.
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Response from the owner - 2023-04-26

Thank you Ryan for your review. It was a pleasure helping you with your home project!

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Ryan Gibson

4/26/2023

They were easy from start to finish. Mark is with you along the way ensuring everything is done with the utmost professionalism. From the quote, to ordering, installation and final walk through. Mark made sure the job was done correctly. The crew was professional and removed and installed extremely quickly. If you are looking for windows call here first. Thanks for a great job.

Phil Anderson

4/26/2022

I have known Mark for many years and I can tell you if you need windows and patio doors he is your guy. Mark cares about his customers before and after to job is done. You can count on Mark to take care of you because I know it’s important to him. Quality, integrity, best price that’s what you get from Mark and his company!! Window Depot USA of Tyler TX.
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Response from the owner - 2022-04-26

Thank you Mr. Anderson for your comments. We do our best to serve our customers.

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Phil Anderson

4/26/2022

I have known Mark for many years and I can tell you if you need windows and patio doors he is your guy. Mark cares about his customers before and after to job is done. You can count on Mark to take care of you because I know it’s important to him. Quality, integrity, best price that’s what you get from Mark and his company!! Window Depot USA of Tyler TX.

Megan Whittaker

4/12/2024

WOW!! Mark is amazing—gave me all the information I needed. I did my homework, too. I got 3 quotes and they were not the highest or lowest but I definitely trusted them the most. Great value for the product, quick installation, and they look phenomenal. I will definitely use them again and tell my friends!
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Response from the owner - 2024-04-19

Thank you for your review Megan! Our number one goal in business is to deliver the best value window experience in East Texas.

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Megan Whittaker

4/12/2024

WOW!! Mark is amazing—gave me all the information I needed. I did my homework, too. I got 3 quotes and they were not the highest or lowest but I definitely trusted them the most. Great value for the product, quick installation, and they look phenomenal. I will definitely use them again and tell my friends!
Shane Combs

4/26/2023

If you are looking for a company you can depend on and trust, look no further. Mark was unbelievable to work with based on our needs and price point, was always available, and answered all our questions and concerns. The installers, Marcus and Gabriel, were very professional, hard working, and efficient. Couldn't have asked for a better outcome on our project
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Response from the owner - 2023-04-26

Shane, thank you very much for your review! We always want to work hard and satisfy our customers needs.

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Shane Combs

4/26/2023

If you are looking for a company you can depend on and trust, look no further. Mark was unbelievable to work with based on our needs and price point, was always available, and answered all our questions and concerns. The installers, Marcus and Gabriel, were very professional, hard working, and efficient. Couldn't have asked for a better outcome on our project

Jon Rusnell (Archurs)

4/26/2022

Always great mark is always will to help and does everything he can
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Response from the owner - 2022-04-26

Thank you Jonathan for your review! It was a pleasure working with you and your Grandfather.

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Jon Rusnell (Archurs)

4/26/2022

Always great mark is always will to help and does everything he can

Tracy Stopani

4/26/2021

I have worked with Mark for many years. He is honest and diligent when it comes to his business. He truly cares about making sure customers get what they need, that the product is high quality, and the price is fair!
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Response from the owner - 2021-04-26

Thank you so much for your review Tracy. Customer satisfaction is our highest priority.

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Tracy Stopani

4/26/2021

I have worked with Mark for many years. He is honest and diligent when it comes to his business. He truly cares about making sure customers get what they need, that the product is high quality, and the price is fair!
jon knauss

4/26/2021

Window Depot USA responded to my window emergency with honesty and integrity! They quoted me a fair price to replace my patio doors and honored that price! I am ecstatic about the work that they did! I HIGHLY recommend them, and will only call on them exclusively for my window needs in the future!
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Response from the owner - 2021-04-26

We appreciate your trust in us Mr. Knauss. Our goal is Happy Customers!

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jon knauss

4/26/2021

Window Depot USA responded to my window emergency with honesty and integrity! They quoted me a fair price to replace my patio doors and honored that price! I am ecstatic about the work that they did! I HIGHLY recommend them, and will only call on them exclusively for my window needs in the future!

Tatum Dungan

4/26/2023

Mark and his crew did a great job on the window installation. There was a problem with some of the windows but he came out the next day and got it fixed! Highly recommend them to do your windows if they need replacing!
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Response from the owner - 2023-04-26

Thank you Tatum for your review. We understand that issues occasionally come up in the construction industry, but we always strive to minimize those issues as soon as possible. We appreciate you allowing us to serve you!

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Tatum Dungan

4/26/2023

Mark and his crew did a great job on the window installation. There was a problem with some of the windows but he came out the next day and got it fixed! Highly recommend them to do your windows if they need replacing!

Autumn McGale

4/26/2022

Mark quoted us a very fair price on windows for our home. He's knowledgeable and professional. His team of installers were very professional and did an outstanding job. They cleaned up after the installation and assisted us with hanging blinds. We couldn't have asked for a better experience. I'd recommend Mark and his team to anyone!
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Response from the owner - 2022-04-26

Thank you for your review Autumn! It was a pleasure working with you and your Mom. The project turned out beautifully and your home looks great.

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Autumn McGale

4/26/2022

Mark quoted us a very fair price on windows for our home. He's knowledgeable and professional. His team of installers were very professional and did an outstanding job. They cleaned up after the installation and assisted us with hanging blinds. We couldn't have asked for a better experience. I'd recommend Mark and his team to anyone!
Pamela King

8/26/2023

They listened to our concerns. They replaced all of windows and exterior doors in 2 days! And I love my front door! Thanks guys!
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Response from the owner - 2023-08-26

Thank you for your review Pamela! It was a pleasure helping you folks with your project.

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Pamela King

8/26/2023

They listened to our concerns. They replaced all of windows and exterior doors in 2 days! And I love my front door! Thanks guys!

Belinda Goode

1/26/2024

The installers showed up at the time agreed and immediately started working. They were fast, efficient, courteous and respectful. The owner inspected the work to make sure it was up to their standards and ours. We are very happy with our new windows and doors. It gave our home a much needed face lift. We will definitely recommend Window Depot to anyone in need of new windows.
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Response from the owner - 2024-01-26

Thank you Belinda for your review! You have a beautiful place and were glad we could help improve it for you.

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Belinda Goode

1/26/2024

The installers showed up at the time agreed and immediately started working. They were fast, efficient, courteous and respectful. The owner inspected the work to make sure it was up to their standards and ours. We are very happy with our new windows and doors. It gave our home a much needed face lift. We will definitely recommend Window Depot to anyone in need of new windows.

Mikel Kendrick

4/26/2022

Great crew. knowledgeable about the produce, communicates well, fast install and clean up. I especially like the slider windows we installed where double windows were. Very professional and expedient.
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Response from the owner - 2022-04-26

Thank you so much for your review Mr. Kendrick. We try to design the best configuration for the customer. Enjoy your new windows!

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Mikel Kendrick

4/26/2022

Great crew. knowledgeable about the produce, communicates well, fast install and clean up. I especially like the slider windows we installed where double windows were. Very professional and expedient.
Chelsea Headley

4/05/2024

Great communication, Hard working people !! We are very pleased with the windows and service ! Overall great company to work with !
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Response from the owner - 2024-04-05

Thank you for your review Chelsea! It was good to work with you guys on your window project.

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Chelsea Headley

4/05/2024

Great communication, Hard working people !! We are very pleased with the windows and service ! Overall great company to work with !

Ducks-n-Daughters

4/26/2023

My house needed a window update many years ago, so I gave Mark a call. From the very beginning he was professional, courteous, and extremely informative. His guidance through the entire process was perfect, he was absolutely amazing. He totally delivered windows that are just out of this world for my house. He provided ideas when we lacked vision for what we wanted and we could not be happier. The installation crew was amazingly efficient and respectful to our home. Marcus, Gabe , and Stephen did a great job, from removal to finishing caulk lines. This was a great experience all around, the windows look amazing. I highly recommend Mark with Window Depot.
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Response from the owner - 2023-04-26

Thank you Ducks-n-Daughters for your review. It was a pleasure doing your window project for you!

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Ducks-n-Daughters

4/26/2023

My house needed a window update many years ago, so I gave Mark a call. From the very beginning he was professional, courteous, and extremely informative. His guidance through the entire process was perfect, he was absolutely amazing. He totally delivered windows that are just out of this world for my house. He provided ideas when we lacked vision for what we wanted and we could not be happier. The installation crew was amazingly efficient and respectful to our home. Marcus, Gabe , and Stephen did a great job, from removal to finishing caulk lines. This was a great experience all around, the windows look amazing. I highly recommend Mark with Window Depot.

Paula King

7/26/2023

WOW! We love our new windows! Mark is a top notch professional. Their pricing was very competitive and we are very pleased with the quality of our windows. I will be referring Mark and Window Depot to all of my real estate clients moving forward. I spoke with several other companies and definitely made the right choice.
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Response from the owner - 2023-07-26

Thank you very much for your review Paula! We will work hard to live up to your recommendations.

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Paula King

7/26/2023

WOW! We love our new windows! Mark is a top notch professional. Their pricing was very competitive and we are very pleased with the quality of our windows. I will be referring Mark and Window Depot to all of my real estate clients moving forward. I spoke with several other companies and definitely made the right choice.
Brenda Stone

8/14/2024

GREAT JOB, GREAT TEAM.
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Response from the owner - 2024-08-14

Thank you Brenda for your your review!

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Brenda Stone

8/14/2024

GREAT JOB, GREAT TEAM.

Sh Su

8/26/2023

Had Mark and his crew out to replace my 40 yr old windows yesterday, they did an amazing job. Top notch professionals, friendly and courteous. Great price, couldn’t be happier with the experience and the product - these windows are incredible. If you are in the market for windows in the area, call Mark.
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Response from the owner - 2023-08-26

We appreciate your review. The transformation that new windows bring never gets old.

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Sh Su

8/26/2023

Had Mark and his crew out to replace my 40 yr old windows yesterday, they did an amazing job. Top notch professionals, friendly and courteous. Great price, couldn’t be happier with the experience and the product - these windows are incredible. If you are in the market for windows in the area, call Mark.

Sandy Kirk

4/26/2022

The entire experience was great! In no way was Mark pushy to make a sale. Explained the function of the windows and how they have the ability to save us money in the future. The install crew was very professional, did a great job putting the windows in, they cleaned up after themselves.
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Response from the owner - 2022-04-26

Thank you Sandy for your review! We pride ourselves on being professional and leaving our customers homes clean after a project is complete. We trust you will enjoy your windows for years to come.

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Sandy Kirk

4/26/2022

The entire experience was great! In no way was Mark pushy to make a sale. Explained the function of the windows and how they have the ability to save us money in the future. The install crew was very professional, did a great job putting the windows in, they cleaned up after themselves.
Jacob Frazier

4/12/2024

Window Depot of East Texas did such a great job. They transformed my home and made it look so much better. The crew was very kind and left no mess. I would 100% recommend this company.
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Response from the owner - 2024-04-19

Thank you for your review Jacob! I am very thankful for the install crew we have. They are thoughtful and hard working.

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Jacob Frazier

4/12/2024

Window Depot of East Texas did such a great job. They transformed my home and made it look so much better. The crew was very kind and left no mess. I would 100% recommend this company.

Kristi Nipp

10/26/2023

Very pleased with our window purchase. They were easy to work with and made great suggestions to add a special trim to our new picture windows that elevated the end result. We also originally wanted one thing and they talked us through the best thing to do for our house and for safety, which ended up being great for us.
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Response from the owner - 2023-10-26

Thank you Kristi for your review. Your windows turned out great! You definitely have the nicest look in your neighborhood now.

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Kristi Nipp

10/26/2023

Very pleased with our window purchase. They were easy to work with and made great suggestions to add a special trim to our new picture windows that elevated the end result. We also originally wanted one thing and they talked us through the best thing to do for our house and for safety, which ended up being great for us.

Danny Page

3/26/2024

Mark worked with us for a long time, until we finally decided to proceed. He gave us exactly what we wanted. Our old windows were from 1978, so the new ones are absolutely beautiful. The installers were a pleasure as well. They tore out and installed 23 windows in a day and a half. The best part of it all the windows were ordered and came in a month early and the guys jumped right on it.
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Response from the owner - 2024-03-26

Thank you Danny for your review! We appreciate you letting us help you with your window project. It turned out beautifully.

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Danny Page

3/26/2024

Mark worked with us for a long time, until we finally decided to proceed. He gave us exactly what we wanted. Our old windows were from 1978, so the new ones are absolutely beautiful. The installers were a pleasure as well. They tore out and installed 23 windows in a day and a half. The best part of it all the windows were ordered and came in a month early and the guys jumped right on it.
Campbell

4/26/2023

Very pleased with our new windows! This is our first step in upgrading our 50+ year old house. Mark’s knowledge in our initial visit along with great pricing made our decision to go with Window Depot an easy one. The installers were efficient and professional and did a great job including clean-up. I would recommend Mark and his team to anyone looking to give their home a great facelift!
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Response from the owner - 2023-04-26

Thank you Mr. Campbell for your review! We appreciate the opportunity to handle your project for you.

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Campbell

4/26/2023

Very pleased with our new windows! This is our first step in upgrading our 50+ year old house. Mark’s knowledge in our initial visit along with great pricing made our decision to go with Window Depot an easy one. The installers were efficient and professional and did a great job including clean-up. I would recommend Mark and his team to anyone looking to give their home a great facelift!

Eddie Bumgardner

2/26/2024

This company was very professional. Windows came in on time. The installers were very good and cleaned up after the install. Mark was great to work with!
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Response from the owner - 2024-02-26

Thank you Eddie for your you review! You folks were awesome to work with on your project.

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Eddie Bumgardner

2/26/2024

This company was very professional. Windows came in on time. The installers were very good and cleaned up after the install. Mark was great to work with!

Ashly Westbrook

1/26/2024

Just got off the phone with the owner. I have a meeting with him early next week. I can already tell this is the company that is going to go above and beyond for me! Thanks Mark!
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Response from the owner - 2024-01-26

Thank you Ashly for your review!

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Ashly Westbrook

1/26/2024

Just got off the phone with the owner. I have a meeting with him early next week. I can already tell this is the company that is going to go above and beyond for me! Thanks Mark!
James Scott

5/26/2023

These guys are awesome. From the first phone call to the final drive off they were great. Mark came to the house at the agreed upon time, was professional and friendly. He explained everything well and gave very reasonable quote. I had several quotes and these guys had the best product at the best price. I was told it would take 7 weeks to get the windows in, but 5 weeks later the job is done. Marcus and Gabriel did the install and impressed throughout the install. They used tarps and drop clothes, vacuumed and swept. They spent several hours just caulking the finished job. They took there time and did an excellent job. I would use them again, but doubt I will ever need them since they did such a great job the first time.
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Response from the owner - 2023-05-26

Thank you James for your review. We appreciate your business!It was a pleasure helping you with your project.

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James Scott

5/26/2023

These guys are awesome. From the first phone call to the final drive off they were great. Mark came to the house at the agreed upon time, was professional and friendly. He explained everything well and gave very reasonable quote. I had several quotes and these guys had the best product at the best price. I was told it would take 7 weeks to get the windows in, but 5 weeks later the job is done. Marcus and Gabriel did the install and impressed throughout the install. They used tarps and drop clothes, vacuumed and swept. They spent several hours just caulking the finished job. They took there time and did an excellent job. I would use them again, but doubt I will ever need them since they did such a great job the first time.

Heather Orr

5/26/2023

I recently had Window Depot USA replace 33 windows in my home. Mark (the owner) was very patient and thoroughly explained the different features and options and made great suggestions. He had no problem reworking the initial quote when I changed my mind a couple times. Marcus and Gabe were professionals with the installation process. They were courteous, on time, and did a great job keeping the work area as clean as possible. They took extra time with the installation to make sure each window was completely insulated and caulked. I had no concerns about leaving them at my house when I couldn’t be there. I could not be happier with my new windows, and I highly recommend Window Depot USA.
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Response from the owner - 2023-05-26

Thank you Heather for your review! You have a beautiful home and I appreciate you allowing us to help you with your project.

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Heather Orr

5/26/2023

I recently had Window Depot USA replace 33 windows in my home. Mark (the owner) was very patient and thoroughly explained the different features and options and made great suggestions. He had no problem reworking the initial quote when I changed my mind a couple times. Marcus and Gabe were professionals with the installation process. They were courteous, on time, and did a great job keeping the work area as clean as possible. They took extra time with the installation to make sure each window was completely insulated and caulked. I had no concerns about leaving them at my house when I couldn’t be there. I could not be happier with my new windows, and I highly recommend Window Depot USA.

Martin Vandenbroek

4/26/2022

The Window Depot replaced all 22 of our old double-hung windows in one week of hard work. The home is circa 1945 and the old windows were too much to try to restore. Now we enjoy QUIET and the windows don't condense moisture on the inside when the the temperature drops. All in all it was money well spent! I'm sure we will also be enjoying lower energy costs in future. We can't praise the workers enough for their hard work and the thoughtful way they treated our home, inside and out. Thanks M and G.
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Response from the owner - 2022-04-26

Thank you for your review Mr. Vandenbroek! You have a beautiful historic home and I'm happy we could help enhance it.

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Martin Vandenbroek

4/26/2022

The Window Depot replaced all 22 of our old double-hung windows in one week of hard work. The home is circa 1945 and the old windows were too much to try to restore. Now we enjoy QUIET and the windows don't condense moisture on the inside when the the temperature drops. All in all it was money well spent! I'm sure we will also be enjoying lower energy costs in future. We can't praise the workers enough for their hard work and the thoughtful way they treated our home, inside and out. Thanks M and G.
James Stull

1/26/2024

When I was in the market for new windows I spoke with a lot of different window installers around the East Texas area. I decided on Mark's team at Window Depot because of the professionalism, honesty, and knowledge. Our install experience was great too. I was expecting a crazy couple of days but it went really smooth and honestly had a blast with the installers. They knocked it out quickly and the installation looks great. In short, if you are looking for new windows, you need to call Mark.
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Response from the owner - 2024-01-26

Thank you James for your review! It was a pleasure helping you with your project.

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James Stull

1/26/2024

When I was in the market for new windows I spoke with a lot of different window installers around the East Texas area. I decided on Mark's team at Window Depot because of the professionalism, honesty, and knowledge. Our install experience was great too. I was expecting a crazy couple of days but it went really smooth and honestly had a blast with the installers. They knocked it out quickly and the installation looks great. In short, if you are looking for new windows, you need to call Mark.

John Stroud

4/26/2022

Polite. Efficient. Close attention to detail. Cleaned up afterwards. Highly recommend.
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Response from the owner - 2022-04-26

Thank you Mr. Stroud!

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John Stroud

4/26/2022

Polite. Efficient. Close attention to detail. Cleaned up afterwards. Highly recommend.

Ed Graves

4/26/2021

You can trust the integrity and honesty of Mark and his company. His attention to details is outstanding. I would highly recommend Window Depot of Tyler. Don't get zapped by over priced and under performing window companies.
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Response from the owner - 2021-04-26

We certainly appreciate the trust you put in us Ed!

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Ed Graves

4/26/2021

You can trust the integrity and honesty of Mark and his company. His attention to details is outstanding. I would highly recommend Window Depot of Tyler. Don't get zapped by over priced and under performing window companies.
Debbie Berg

3/26/2024

I am extremely happy and thrilled with the service and the installation of our new windows and patio door. From the time I contacted Mark to come out and give us an estimate to the installation, we received excellent service. In fact, our windows and patio door came in earlier than expected. On the day of installation, the guys were professionals and very conscientious of our property and worked very efficiently. You cannot go wrong using this company!
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Response from the owner - 2024-03-26

Thank you for your review Debbie! It was a pleasure to work with you on your project.

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Debbie Berg

3/26/2024

I am extremely happy and thrilled with the service and the installation of our new windows and patio door. From the time I contacted Mark to come out and give us an estimate to the installation, we received excellent service. In fact, our windows and patio door came in earlier than expected. On the day of installation, the guys were professionals and very conscientious of our property and worked very efficiently. You cannot go wrong using this company!

Ann Rice

4/26/2022

Mark Pritchard is an honest businessman who makes himself available and returns calls and emails promptly. The installers were friendly, super efficient, and cleaned up after themselves multiple times throughout the process. Window Depot has excellent quality windows and personnel!
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Response from the owner - 2023-04-26

Thank you Ann for your review. You were a joy to work with.

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Ann Rice

4/26/2022

Mark Pritchard is an honest businessman who makes himself available and returns calls and emails promptly. The installers were friendly, super efficient, and cleaned up after themselves multiple times throughout the process. Window Depot has excellent quality windows and personnel!

PJ Elliott

4/19/2024

We recommend Window Depot if you are looking to replace your windows. Mark was very good at helping us decide what we needed and the crew…fantastic. They were very good at what they do. They even cleaned up afterwards.
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Response from the owner - 2024-04-22

Thank you for your review PJ! We appreciate your business.

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PJ Elliott

4/19/2024

We recommend Window Depot if you are looking to replace your windows. Mark was very good at helping us decide what we needed and the crew…fantastic. They were very good at what they do. They even cleaned up afterwards.
Shelly Peralta

11/26/2023

Great Group of guys, Mr.Mark was great to work with, honest. Great service and price for the window replacement A+
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Response from the owner - 2023-11-26

Thank you for your review Shelly. Your new windows look great!

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Shelly Peralta

11/26/2023

Great Group of guys, Mr.Mark was great to work with, honest. Great service and price for the window replacement A+

Glenna Rollins

9/11/2024

The salesman was wonderful - no pressure & great personality. I got a great deal on new windows for my entire home! The install crew was beyond reproach! Friendly, courteous, and professional. An absolute A++ I would HIGHLY recommend them, and will when I get a chance.
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Response from the owner - 2024-09-11

Thank you Glenna for your review. It was nice to work with you!

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Glenna Rollins

9/11/2024

The salesman was wonderful - no pressure & great personality. I got a great deal on new windows for my entire home! The install crew was beyond reproach! Friendly, courteous, and professional. An absolute A++ I would HIGHLY recommend them, and will when I get a chance.

S. A. Smith

4/26/2022

I absolutely love our windows from Window Depot!! They fold down for easy cleaning. They are double insulated for keeping the heat or AC in. Mark, Markus and Gabe were very friendly, professional and answered any questions I had!!
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Response from the owner - 2022-04-26

Thank you very much for your review Mrs. Smith! We are fortunate to be able to provide a superior window for our customers.

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S. A. Smith

4/26/2022

I absolutely love our windows from Window Depot!! They fold down for easy cleaning. They are double insulated for keeping the heat or AC in. Mark, Markus and Gabe were very friendly, professional and answered any questions I had!!
Kathy Deupree

10/26/2023

Mr. Pritchard was friendly, knowledgeable and helpful. We thought the bid for our job was very reasonable. The installers were polite and appeared experienced. They readily answered our questions and concerns. The overall job greatly improved the look of our house. We look forward to decreased utility bills in the future.
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Response from the owner - 2023-10-26

Thank you for your review Kathy! We appreciate you allowing us to help you with your project.

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Kathy Deupree

10/26/2023

Mr. Pritchard was friendly, knowledgeable and helpful. We thought the bid for our job was very reasonable. The installers were polite and appeared experienced. They readily answered our questions and concerns. The overall job greatly improved the look of our house. We look forward to decreased utility bills in the future.

Abby Phillips

12/26/2023

Highly recommend window depot if you’re looking to replace windows in your house! Whole team was awesome with great service! Super happy with the finished product!
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Response from the owner - 2023-12-26

Thank you Abby for your review! We enjoyed helping you with your window project.

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Abby Phillips

12/26/2023

Highly recommend window depot if you’re looking to replace windows in your house! Whole team was awesome with great service! Super happy with the finished product!

Josh Seaman

3/26/2024

Great experience with Mark and his install team. Probably one of the best construction crews I have ever had work on my home. I highly recommend this team if you’re looking to replace your windows.
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Response from the owner - 2024-03-26

Thank you Josh for your review! I know the crew appreciates your comments. Thank you for letting us be a part of your project.

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Josh Seaman

3/26/2024

Great experience with Mark and his install team. Probably one of the best construction crews I have ever had work on my home. I highly recommend this team if you’re looking to replace your windows.
Leanne Newman

9/26/2023

My new windows were installed today and I love them! Fortunately, the installers are all dog lovers and my dogs were sad when they left! These people are timely and professional and clean up after themselves! Without a doubt, I highly recommend Window Depot.
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Response from the owner - 2023-09-26

Thank you Leanne for your review! We all love dogs and yours were especially loving. That always makes the day nice.

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Leanne Newman

9/26/2023

My new windows were installed today and I love them! Fortunately, the installers are all dog lovers and my dogs were sad when they left! These people are timely and professional and clean up after themselves! Without a doubt, I highly recommend Window Depot.

Austin Lightle

6/26/2023

Mark and his team did an excellent job with replacing 13 windows in our house. We are very happy with the product and the installation. Would definitely use them again!
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Response from the owner - 2023-06-26

Thank you Austin for your review. We appreciate you letting us take care of your window project!

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Austin Lightle

6/26/2023

Mark and his team did an excellent job with replacing 13 windows in our house. We are very happy with the product and the installation. Would definitely use them again!

Jonathan Perkins

4/26/2022

The windows look great, they installed them fast and were very friendly. I would definitely refer them to friends and family.
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Response from the owner - 2022-04-26

Thank you Jonathan for your review. It was a pleasure doing your project for you. Your home is really looking good!

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Jonathan Perkins

4/26/2022

The windows look great, they installed them fast and were very friendly. I would definitely refer them to friends and family.
MATTHEW MORTON

4/26/2023

Mark did a great job educating me about the tech info. The installers did a great job, and very respectful to me and my property. My new windows look great, and I hear no outside noise. Thank you Window Depot!
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Response from the owner - 2023-04-26

Thank you Matthew for your review! We appreciate you allowing us to do your project.

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MATTHEW MORTON

4/26/2023

Mark did a great job educating me about the tech info. The installers did a great job, and very respectful to me and my property. My new windows look great, and I hear no outside noise. Thank you Window Depot!

Ronnie Carman

12/26/2023

It was such a pleasure to do business with Mark at Window Depot USA of Tyler! Everything was great from the first phone call to discuss our window needs all the way through the installation of our 22 windows. They completed the total job in 2 days. Marcus and Gabriel did an excellent job, answered all my questions and were very professional. Everything was clean at the completion of this project. We would highly recommend this company for any of your window needs.
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Response from the owner - 2023-12-26

Ronnie, I can't thank you enough for your review!It was a pleasure working with you folks to improveyour beautiful home.

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Ronnie Carman

12/26/2023

It was such a pleasure to do business with Mark at Window Depot USA of Tyler! Everything was great from the first phone call to discuss our window needs all the way through the installation of our 22 windows. They completed the total job in 2 days. Marcus and Gabriel did an excellent job, answered all my questions and were very professional. Everything was clean at the completion of this project. We would highly recommend this company for any of your window needs.

Heather Scott

4/26/2022

Thank you Window Depot for making our window and sliding glass door purchase/install such an easy and customized experience! We were able to choose the right style for our home. Our windows are beautiful, great quality, and were the right price too. They even caused some envious looks from the neighbors! Mark, the owner, is personable and provides excellent service. For example, I had specific requests for the sliding glass door in our bedroom and he did some research and came back with great options that fit our budget. The installation team is professional and they clean up after themselves. Any concerns or questions we had after install were resolved quickly. I highly recommend Mark and his team for your home window needs!
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Response from the owner - 2022-04-26

Thank you Heather for your review! We appreciate the chance to work with you.

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Heather Scott

4/26/2022

Thank you Window Depot for making our window and sliding glass door purchase/install such an easy and customized experience! We were able to choose the right style for our home. Our windows are beautiful, great quality, and were the right price too. They even caused some envious looks from the neighbors! Mark, the owner, is personable and provides excellent service. For example, I had specific requests for the sliding glass door in our bedroom and he did some research and came back with great options that fit our budget. The installation team is professional and they clean up after themselves. Any concerns or questions we had after install were resolved quickly. I highly recommend Mark and his team for your home window needs!
Margo Bell

3/26/2024

From the buying process with Mark to the installation process with Marcus and his crew this was by far one of the easiest, most professional and actually enjoyable interactions I have had with purchasing big ticket items for my home. The outcome was spectacular. Everyone was lovely… Their prices are very reasonable and make complete sense. Any time I plan to install windows…. It will be with Window Depot.
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Response from the owner - 2024-03-26

Thank you Margo for your review! Your black windows turned out beautifully!

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Margo Bell

3/26/2024

From the buying process with Mark to the installation process with Marcus and his crew this was by far one of the easiest, most professional and actually enjoyable interactions I have had with purchasing big ticket items for my home. The outcome was spectacular. Everyone was lovely… Their prices are very reasonable and make complete sense. Any time I plan to install windows…. It will be with Window Depot.

tracey Baxter

9/26/2023

Above and Beyond expectations!...windows arrived early...install crew did AMAZING JOB...windows are quality product---AND well below cost of other 2 estimates [for a lesser quality window]...Mark and his Team are top notch......I love the windows so much I ordered a new sliding patio door as well..... What's not to love about all of that?... Tracey Baxter
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Response from the owner - 2023-10-26

Thank you Tracey for your review. It was wonderful working with you!

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tracey Baxter

9/26/2023

Above and Beyond expectations!...windows arrived early...install crew did AMAZING JOB...windows are quality product---AND well below cost of other 2 estimates [for a lesser quality window]...Mark and his Team are top notch......I love the windows so much I ordered a new sliding patio door as well..... What's not to love about all of that?... Tracey Baxter

Meagan Messinbird

4/26/2023

This is now our second time using Marcus for install, and we’re always satisfied with there work, him and his crew are awesome! They are fast, efficient, and clean up there mess. Without a doubt, we highly recommend window depot!
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Response from the owner - 2023-04-26

Thank you Meagan for your review. Our crew is one of the main things that sets us apart from most of the window contractors in East Texas. I appreciate them as much as you do!

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Meagan Messinbird

4/26/2023

This is now our second time using Marcus for install, and we’re always satisfied with there work, him and his crew are awesome! They are fast, efficient, and clean up there mess. Without a doubt, we highly recommend window depot!
Virginia Hicks

4/26/2022

Our experience with window depot was wonderful Mark was a great guy walked us through everything people that came out and installed the windows were very nice professional cleaned everything up and I would recommend them to anyone.
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Response from the owner - 2022-04-26

It was our pleasure to help you and your Mom with your project. The transformation was very impressive. Enjoy your new windows!

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Virginia Hicks

4/26/2022

Our experience with window depot was wonderful Mark was a great guy walked us through everything people that came out and installed the windows were very nice professional cleaned everything up and I would recommend them to anyone.

Paulette Carlton

2/26/2024

We love our windows and the quality is superb. They are beautiful. The installation was great and it only took two days . The upgrade to our house is amazing .
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Response from the owner - 2024-03-26

Thank you Paulette for your review! We are appreciative that you choose us to help you with your window project. It turned out Amazing!

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Paulette Carlton

2/26/2024

We love our windows and the quality is superb. They are beautiful. The installation was great and it only took two days . The upgrade to our house is amazing .

Steve O'Neal

4/26/2021

I enjoyed working with Mark and his team. Great windows and an affordable price.
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Response from the owner - 2021-04-26

Thanks Steve! It was great working with you as well.

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Steve O'Neal

4/26/2021

I enjoyed working with Mark and his team. Great windows and an affordable price.
ANN TRUMAN EARL

9/26/2023

Window Depot did an outstanding job from estimate to installation in spite of weather conditions. The installers were outstanding. They not only did a great job installing, but did a great job cleaning up. A Earl
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Response from the owner - 2023-09-26

Thank you Ann for your review! We do the best job we can cleaning up because we don't want our customers to have to do anything after we leave, except enjoy their new windows.

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ANN TRUMAN EARL

9/26/2023

Window Depot did an outstanding job from estimate to installation in spite of weather conditions. The installers were outstanding. They not only did a great job installing, but did a great job cleaning up. A Earl

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