Contact Information

I have known Mark for many years and I can tell you if you need windows and patio doors he is your guy. Mark cares about his customers before and after to job is done. You can count on Mark to take care of you because I know it’s important to him. Quality, integrity, best price that’s what you get from Mark and his company!! Window Depot USA of Tyler TX.

Window Depot USA of Tyle was wonderful to work with and did a fantastic job on our new windows. We are very happy with the windows and will reach out to them again for any window needs. From start to finish, they were professional, courteous and cared about the quality of their work. They were great!

Very pleased with our new windows! This is our first step in upgrading our 50+ year old house. Mark’s knowledge in our initial visit along with great pricing made our decision to go with Window Depot an easy one. The installers were efficient and professional and did a great job including clean-up. I would recommend Mark and his team to anyone looking to give their home a great facelift!

Polite. Efficient. Close attention to detail. Cleaned up afterwards. Highly recommend.

We were very pleased with the installation process. The crew was great and actually a pleasure to work with. And, oh yes, we love the windows!

We chose the best replacement window on the market from Window Depot in Tyler. We purchased the triple pane windows. Marcus and Gabielle did the work and some of the window replacements were tricky but it's not a mountain for a climber! They did excellent work! We replaced half of our 30 windows and will replace the rest of the old windows as they fail with Window Depot. Tks again Bob and Vanda

We just had 6 windows replaced. From the moment we met Mark we knew we found our people. He explained everything to us detail and was happy to answer our questions. His installation team was on time and cleaned as they went. From start to finish they kept me in the loop about their progress. When they pulled out I had zero clean up work, I mean they even vacuumed to make sure they didn't leave dust behind. Mark came by to make sure we were happy. We want to do our entire house in groups of 6 windows at a time, Mark was so understanding about plan it made us extremely happy. I cannot say enough about the process, we are so pleased!

The best around!

Window Depot USA of Tyler came through for me with professional and timely service on quality replacement windows and a patio door.Highly recommend you give Window Depot of Tyler a call for a quote--you won't be disappointed!

Mark quoted us a very fair price on windows for our home. He's knowledgeable and professional. His team of installers were very professional and did an outstanding job. They cleaned up after the installation and assisted us with hanging blinds. We couldn't have asked for a better experience. I'd recommend Mark and his team to anyone!

We had several companies come and give us quotes to replace the windows in our house. Window Depot was quick to come out and have a quote to us almost immediately. Mark, the owner is friendly, honest and a pleasure to do business with. His installers were AMAZING! They were courteous, respectful of our property and time and extremely efficient with the installation. Their craftmanship was exceptional. They made sure to cover the floors, furniture and anything else they were working by. They cleaned up everything as if they were never here. We are very pleased with the new windows and would highly recommend Window Depot.

Mark, the owner, was a pleasure to work with from start to finish. He is very professional, courteous and informative. We obtained three different quotes from other companies for replacement of 16 windows total and Window Depot's estimate was by far the best. The windows are high quality and beautiful. The installers, Marcus, Gabriel and Steve, were very professional and courteous. They were able to finish all 16 windows in a day and a half, cleaned up everything and even polished up the windows before leaving. They also walked us through how to operate all the special features of the window. I highly recommend Window Depot if you are in the market for new windows.

Mark Pritchard and his staff of installers did a fantastic job of replacing the windows in my 1960 home! After getting four quotes for the work, Mark with Window Depot came in with the lowest bid. But even though he was the cheapest, the windows and installers were of top quality. I'm happy to share that news, and to recommend Window Depot USA of Tyler, TX for any of your window needs.

My husband and I had our windows installed today. First of all, Mark was wonderful to work with. He explained everything so well. The install process was seamless. The team was very professional and did an amazing job. So thankful that we chose this company to purchase and install our new windows.

I absolutely love our windows from Window Depot!! They fold down for easy cleaning. They are double insulated for keeping the heat or AC in. Mark, Markus and Gabe were very friendly, professional and answered any questions I had!!

This has been the most pleasant experience. Window depot came in over $1,000 less than another leading company and that was for double hung windows and the other company offered only single hung. Mark Richards was so easy to deal with and so personable. The same can be said for the installers. They offer a lifetime guarantee on the windows (lifetime on the home, not the owner). Everything was completed on time and everything cleaned up. Could not be happier.

Very professional and very nice people. Cared about the end results. Will definitely recommend their service.

First, to comment on the quality of service , Mark is a phenomenal, stand up guy who takes care of his customers and he is very professional. He understands the customers needs fully and adjusts accordingly and he is with you every step of the way even after the work is done. I couldn’t imagine a better guy to do business with. Second , the quality of the work is truly amazing! I really didn’t know what to think but the before and after is night and day and I am blown away ! The change was instant too. Our pantry and extra room are now the same temperature as the rest of the house and the AC/ heat aren’t running nearly as much ! Cannot recommended Mark and Windows Depot enough! Thanks for making a difference and the awesome job.

If you are looking to have windows installed this company is definitely the one. I checked with three window companies of all even to start with was very therial in explaining the process of the insulation. My windows were installed properly and prumply. Cleaned all the debris left behind. And most of all my windows look great. Mr Prigget made sure I was satisfied with the company's service.

Window Depot was very helpful, knowledgeable, friendly, and efficient. They were very professional and we are very pleased with their services!

Wow! Wow! Wow! Finally after numerous experiences with contractors on various projects I can say I’ve found the first company I’ve had a totally great experience with. LOVE the windows, exceeded my expectations. The installers were so professional and left my house cleaner than they found it. Fair price & great quality; owner was very informative and more than patient with all my questions. 100% recommend!

The windows look great, they installed them fast and were very friendly. I would definitely refer them to friends and family.

Mark Pritchard, Marcus, Blake and Gabe are a phenomenal team of window installation professionals. From our first meeting with Mr. Pritchard, and then Marcus, to our last meeting with Blake and Gabe (when they installed our windows), the entire team walked us through the process, were open to any and every question we had, and left us with zero doubt that they could complete the job efficiently and with an expertise and attention to detail that are hard to come by these days. The windows are custom made to order and worth every penny, as they have not only enhanced our older home's air conditioning efficiency, but also truly beautified it's appearance tenfold. Not to mention, our family enjoys the beautiful views that we experience out of our new windows courtesy of the Window Depot USA of Tyler team. These guys are reliable, honest, trustworthy, hardworking, dependable and on-time. They work hard to meet your needs and they go beyond average customer service and craftsmanship. Our family would recommend them to anyone needing their windows replaced, as you will not be left disappointed at all. If you want extraordinary customer service, transparency throughout the process, attention to detail, and the job done right the first time everytime, then give Mr. Pritchard and his team a call and get started. You will be impressed at their skill sets and what they can bring to your home. No matter the job, these guys are the real deal. Thanks again for the amazing windows and all of your hard work! We appreciate you. May the LORD greatly bless every one of you and your families.Psalm 100:3 - Know that the LORD is God. It is He who made us, and we are His, we are His people, the sheep of His pasture.

Mark and his crew were excellent. Great communication every step of the process.

The Window Depot replaced all 22 of our old double-hung windows in one week of hard work. The home is circa 1945 and the old windows were too much to try to restore. Now we enjoy QUIET and the windows don't condense moisture on the inside when the the temperature drops. All in all it was money well spent! I'm sure we will also be enjoying lower energy costs in future.We can't praise the workers enough for their hard work and the thoughtful way they treated our home, inside and out. Thanks M and G.

Window Depot replaced all of our 30-year-old windows this morning. They look great! The crew showed up on time this morning and went right to work. All ten windows were installed by lunchtime. I was impressed by their courtesy and efficiency as they quickly removed the old aluminum windows and replaced them with more efficient and stylish ones. The after-work cleanup was thorough and much appreciated. My wife was impressed and very happy. This was a bonus for me since she was not too convinced in the beginning that new windows were needed. Thank you Mark for fitting us into your busy construction schedule before the heavy rain forecast!

Mark is Very good to work with!

Mark did a great job educating me about the tech info. The installers did a great job, and very respectful to me and my property. My new windows look great, and I hear no outside noise. Thank you Window Depot!

These guys did an excellent job installing my new windows. They were on time,clean and very professional. I would recommend them to anyone.

Our house was built in the late 60s early 70s. Everytime I got home from work i had to turn the air conditioner way down. With these new windows, I dont have to do that anymore. Already saving money.They are beautiful and Mark and his crew were just awesome. Great price also. Thanks guys.

Mark and his crew did a great job on the window installation. There was a problem with some of the windows but he came out the next day and got it fixed! Highly recommend them to do your windows if they need replacing!

Always great mark is always will to help and does everything he can

We chose the beige, vinyl, 3-pane windows without the grid. For our bedroom we bought the side sliding double-wide without a horizontal bar across the middle. The look of the windows exceeded our expectations. The clear unobstructed view is so valuable and makes the rooms feel more open and spacious. These are so easy to open, close, and clean inside and out. The energy efficiency is great! Mark and the team are helpful, friendly and trustworthy.

Great crew. knowledgeable about the produce, communicates well, fast install and clean up. I especially like the slider windows we installed where double windows were. Very professional and expedient.

Very happy with the quality of work Window Depot delivered. . Beautiful windows have really made a big difference inside and out.Highly recommend Mark and his company.Mike Venable

They were easy from start to finish. Mark is with you along the way ensuring everything is done with the utmost professionalism. From the quote, to ordering, installation and final walk through. Mark made sure the job was done correctly. The crew was professional and removed and installed extremely quickly. If you are looking for windows call here first. Thanks for a great job.

Window Depot did a great job Mark and his crew where very helpful and courteous Windows are helping to keep house cool

You can trust the integrity and honesty of Mark and his company. His attention to details is outstanding. I would highly recommend Window Depot of Tyler. Don't get zapped by over priced and under performing window companies.

Mark Pritchard is an honest businessman who makes himself available and returns calls and emails promptly. The installers were friendly, super efficient, and cleaned up after themselves multiple times throughout the process. Window Depot has excellent quality windows and personnel!

Great, professional service, above and beyond our expectations.

The entire experience was great! In no way was Mark pushy to make a sale. Explained the function of the windows and how they have the ability to save us money in the future.The install crew was very professional, did a great job putting the windows in, they cleaned up after themselves.

Mark came and talked with me about my windows and we discussed what I wanted and he got them for me and Marcus and gabe came and done a great job with installing the windows and very professional at what they do I’m a very satisfied customer I would recommend them to anyone thank you mark

Window Depot USA responded to my window emergency with honesty and integrity! They quoted me a fair price to replace my patio doors and honored that price! I am ecstatic about the work that they did! I HIGHLY recommend them, and will only call on them exclusively for my window needs in the future!

Thank you Window Depot for making our window and sliding glass door purchase/install such an easy and customized experience! We were able to choose the right style for our home. Our windows are beautiful, great quality, and were the right price too. They even caused some envious looks from the neighbors! Mark, the owner, is personable and provides excellent service. For example, I had specific requests for the sliding glass door in our bedroom and he did some research and came back with great options that fit our budget. The installation team is professional and they clean up after themselves. Any concerns or questions we had after install were resolved quickly. I highly recommend Mark and his team for your home window needs!

Mark and his team did an amazing job replacing our windows. Very responsive, great price for a great product and professional installation. We could not be happier!

I would highly recommend this company. Very professional workers and the owner Mark Pritchard came back out to follow up and check everything after the job was done. This showed how dedicated he is to his work and how he wanted to ensure we the customer was satisfied!!! The above review is from 4months ago. Marks team came back out again today 01/25/23 to install my large Bay window in my kitchen area and once again we were very pleased! Very professional workers who cared about the quality of their work. They ensured we understood everything before they left! Kudos to this company!

We are very pleased with our beautiful new windows! Mark was great and his team did a wonderful job. They even cleaned up after themselves!!!

Window Depot USA of Tyler, Texas, one of the best, Mark is a great guy and follows through to the end and after. Great information that answers all your questions, but you can keep asking and he will answer all. Order came in as he said delivery and install quick and through to the end in one day! I recommend Mark Prichard and his company.

I enjoyed working with Mark and his team. Great windows and an affordable price.

This was one of the most pleasant experiences I have had dealing with a business. I was searching for someone to do our windows at the church, and I ran across Windows Depot and some other windows companies. However, I received an unction to select Windows Depot, and what a treat!!! My contact was Mark in Tyler, Texas, and he is excellent!! Our windows look GREAT, and the church members, pastor, and I are so pleased with the results!!! I can't wait to hire Windows Depot in the future to do more work. You will not be disappointed if you select them!!!!

The installation was very professionally done. The installers were friendly and efficient. They were done in a little over half a day after cleaning up. They weren't perfect (really 4.5 stars), but we are very satisfied customers

We recently had to have our windows replaced. Window depot USA of Tyler is the place.Salesman was very knolageable In the Windows and doors. He was great with getting our price with in our budget. We had alot of queations and he wad very understanding and able to answer. The work was completed ontime. The Windows are perfect fit and just what we needed. Love the way they look and definately can tell a difference and how less often our heater has to come on. We will be returning in a few months to have our doors done as well.

Window Depot recently replaced all of the windows in our house. Mark and his excellent installation team did a great job – from the fair price, removal and installation, to the clean up after. You couldn’t tell they had even been here when they were finished – except, of course, for our beautiful new windows! They were friendly, polite, skilled, and professional; and we are happy customers.

We are SO HAPPY with our new windows! Mark has been excellent to work with, as well as Markus & his crew. They got our job done in one day, worked hard, & were pleasant to work with. I had three other companies come out & give us a quote. I’m glad we went with Mark & Window Depot! I’ve already recommended them to friends!

Very professional and great customer service. Very happy with our final product. Would greatly recommend Window Depot!!

Everyone we dealt with, Mark in sales and installation guys were very professional, very nice and knowledgeable in every step of the process. We are totally amazed at how great our windows fit and look. We live on busy highway and the noise was terrible. It has dramatically reduced noise. Im sure it will reduce our electric bill also. Could Not be happier.

Excellent experience from start to finish. At the time of the estimate we had a window with an HVAC unit in the garage. However, when the job was finished, we discovered that the HVAC unit was not re installed in the new window. And, the new window could not house the HVAC unit. Apparently, at the time of the original estimate, the HVAC has been missed. When this was called to Mark's attention, he immediately agreed to correct the problem. He ordered a new window to fit the HVAC unit and sent his team back to correct the error. There was no additional charge. I am extremely happy with the new windows and have had several complements from neighbors. But, Mark's handling of the garage window shows he stands behind his work. Highly recommend.

I did my research and I made the right decision. Mark, came to our home and told me all about the windows. I loved the fact that they insulate around them for a great fit. The windows are made right here in Texas .Our windows have been installed and they are GORGEOUS!!! The crew did a great job installing. They cleaned up after themselves and were super nice. I feel like Mark was honest in all aspects of this project. I will recommend them to anyone! And one more thing.....THEY DO WINDOWS!!!!! Mine sparkle and not a fingerprint one!!!Mark you can send anyone by the house for a drive by.Thanks Window Depot!!!!!!

I have worked with Mark for many years. He is honest and diligent when it comes to his business. He truly cares about making sure customers get what they need, that the product is high quality, and the price is fair!

Mark, thanks for the great windows and experience. A+ to your entire team. I'll happily recommend to friends and family.

After having 10 windows replaced I'm so satisfied I chose Window Depot. Mark's expertise and his exceptional team did a fantastic job of installation and clean-up. I highly recommend Window Depot for all your window needs. They are more than I expected!

Window Depot did a great jobMark and his crew where very helpful and courteousWindows are helping to keep house cool

My house needed a window update many years ago, so I gave Mark a call. From the very beginning he was professional, courteous, and extremely informative. His guidance through the entire process was perfect, he was absolutely amazing. He totally delivered windows that are just out of this world for my house. He provided ideas when we lacked vision for what we wanted and we could not be happier. The installation crew was amazingly efficient and respectful to our home. Marcus, Gabe , and Stephen did a great job, from removal to finishing caulk lines. This was a great experience all around, the windows look amazing. I highly recommend Mark with Window Depot.

"Had Window Depot USA replace a few windows for me. The cost was better than I expected and their installers did a great job. Very Professional!Looking to do a new patio door soon and this will definitely be the company I call. Thank you gentlemen.Bobby

Outstanding! We replaced 30 windows and absolutely love them. The installation team was very professional and cleaned any debris and windows after installing! It began with the sales person - and he is the reason we purchased!

I’ve known Mark Prichard for over a decade. He is a man of his word and has deep rooted integrity. Mark is a native East Texan and shares the same values as all of us: family, faith, hard work and honesty. These are the values he has built his life and business upon. In need of new windows or a patio door at a fair price with quality workmanship? Look no further. Mark will take care of your needs and I guarantee you that he will make the process so easy and enjoyable that you will tell other people as well. Mark is my window guy, let him be yours too.

Mark and crew replaced all wooden windows in a 1935 Tyler home with new vinyl windows. These are of good quality and his guys were friendly did a great job. Would use again, and probably will.

What an amazing transformation of our home with excellent service! Mark was knowledgeable and made excellent recommendations for all the differing styles of windows in our home. He gave us an accurate time frame for when to expect installation due to supply chain delays. The installation team was prompt, thorough, and paid attention to details. They left our property very clean and even protected my plants in the flowerbed to prevent injury! We are thrilled with the outcome, service, and entire experience. We would highly recommend Mark and his team to anyone considering windows in the area!

Our experience with window depot was wonderful Mark was a great guy walked us through everything people that came out and installed the windows were very nice professional cleaned everything up and I would recommend them to anyone.