Window Depot USA responded to my window emergency with honesty and integrity! They quoted me a fair price to replace my patio doors and honored that price! I am ecstatic about the work that they did! I HIGHLY recommend them, and will only call on them exclusively for my window needs in the future!
This has been the most pleasant experience. Window depot came in over $1,000 less than another leading company and that was for double hung windows and the other company offered only single hung. Mark Richards was so easy to deal with and so personable. The same can be said for the installers. They offer a lifetime guarantee on the windows (lifetime on the home, not the owner). Everything was completed on time and everything cleaned up. Could not be happier.
Mark Pritchard is an honest businessman who makes himself available and returns calls and emails promptly. The installers were friendly, super efficient, and cleaned up after themselves multiple times throughout the process. Window Depot has excellent quality windows and personnel!
Mark quoted us a very fair price on windows for our home. He's knowledgeable and professional. His team of installers were very professional and did an outstanding job. They cleaned up after the installation and assisted us with hanging blinds. We couldn't have asked for a better experience. I'd recommend Mark and his team to anyone!
I’ve known Mark Prichard for over a decade. He is a man of his word and has deep rooted integrity. Mark is a native East Texan and shares the same values as all of us: family, faith, hard work and honesty. These are the values he has built his life and business upon. In need of new windows or a patio door at a fair price with quality workmanship? Look no further. Mark will take care of your needs and I guarantee you that he will make the process so easy and enjoyable that you will tell other people as well. Mark is my window guy, let him be yours too.
The Window Depot replaced all 22 of our old double-hung windows in one week of hard work. The home is circa 1945 and the old windows were too much to try to restore. Now we enjoy QUIET and the windows don't condense moisture on the inside when the the temperature drops. All in all it was money well spent! I'm sure we will also be enjoying lower energy costs in future.We can't praise the workers enough for their hard work and the thoughtful way they treated our home, inside and out. Thanks M and G.
I have known Mark for many years and I can tell you if you need windows and patio doors he is your guy. Mark cares about his customers before and after to job is done. You can count on Mark to take care of you because I know it’s important to him. Quality, integrity, best price that’s what you get from Mark and his company!! Window Depot USA of Tyler TX.
Window Depot recently replaced all of the windows in our house. Mark and his excellent installation team did a great job – from the fair price, removal and installation, to the clean up after. You couldn’t tell they had even been here when they were finished – except, of course, for our beautiful new windows! They were friendly, polite, skilled, and professional; and we are happy customers.
They were easy from start to finish. Mark is with you along the way ensuring everything is done with the utmost professionalism. From the quote, to ordering, installation and final walk through. Mark made sure the job was done correctly. The crew was professional and removed and installed extremely quickly. If you are looking for windows call here first. Thanks for a great job.
The owner came and showed me his style of windows. We were sold on the style and price. ThenI called them back and left a message this week to tell them yes let's move forward.Mark returned my call and told me he could not do my windows with no explanation of why. Very unprofessional and I would never recommend this company. I'm very disappointed. We needed this completed . Now I have to start over find windows again.
This was one of the most pleasant experiences I have had dealing with a business. I was searching for someone to do our windows at the church, and I ran across Windows Depot and some other windows companies. However, I received an unction to select Windows Depot, and what a treat!!! My contact was Mark in Tyler, Texas, and he is excellent!! Our windows look GREAT, and the church members, pastor, and I are so pleased with the results!!! I can't wait to hire Windows Depot in the future to do more work. You will not be disappointed if you select them!!!!
If you are looking to have windows installed this company is definitely the one. I checked with three window companies of all even to start with was very therial in explaining the process of the insulation. My windows were installed properly and prumply. Cleaned all the debris left behind. And most of all my windows look great. Mr Prigget made sure I was satisfied with the company's service.
What an amazing transformation of our home with excellent service! Mark was knowledgeable and made excellent recommendations for all the differing styles of windows in our home. He gave us an accurate time frame for when to expect installation due to supply chain delays. The installation team was prompt, thorough, and paid attention to details. They left our property very clean and even protected my plants in the flowerbed to prevent injury! We are thrilled with the outcome, service, and entire experience. We would highly recommend Mark and his team to anyone considering windows in the area!
First, to comment on the quality of service , Mark is a phenomenal, stand up guy who takes care of his customers and he is very professional. He understands the customers needs fully and adjusts accordingly and he is with you every step of the way even after the work is done. I couldn’t imagine a better guy to do business with. Second , the quality of the work is truly amazing! I really didn’t know what to think but the before and after is night and day and I am blown away ! The change was instant too. Our pantry and extra room are now the same temperature as the rest of the house and the AC/ heat aren’t running nearly as much ! Cannot recommended Mark and Windows Depot enough! Thanks for making a difference and the awesome job.
Thank you Window Depot for making our window and sliding glass door purchase/install such an easy and customized experience! We were able to choose the right style for our home. Our windows are beautiful, great quality, and were the right price too. They even caused some envious looks from the neighbors! Mark, the owner, is personable and provides excellent service. For example, I had specific requests for the sliding glass door in our bedroom and he did some research and came back with great options that fit our budget. The installation team is professional and they clean up after themselves. Any concerns or questions we had after install were resolved quickly. I highly recommend Mark and his team for your home window needs!
Mark Pritchard, Marcus, Blake and Gabe are a phenomenal team of window installation professionals. From our first meeting with Mr. Pritchard, and then Marcus, to our last meeting with Blake and Gabe (when they installed our windows), the entire team walked us through the process, were open to any and every question we had, and left us with zero doubt that they could complete the job efficiently and with an expertise and attention to detail that are hard to come by these days. The windows are custom made to order and worth every penny, as they have not only enhanced our older home's air conditioning efficiency, but also truly beautified it's appearance tenfold. Not to mention, our family enjoys the beautiful views that we experience out of our new windows courtesy of the Window Depot USA of Tyler team. These guys are reliable, honest, trustworthy, hardworking, dependable and on-time. They work hard to meet your needs and they go beyond average customer service and craftsmanship. Our family would recommend them to anyone needing their windows replaced, as you will not be left disappointed at all. If you want extraordinary customer service, transparency throughout the process, attention to detail, and the job done right the first time everytime, then give Mr. Pritchard and his team a call and get started. You will be impressed at their skill sets and what they can bring to your home. No matter the job, these guys are the real deal. Thanks again for the amazing windows and all of your hard work! We appreciate you. May the LORD greatly bless every one of you and your families.Psalm 100:3 - Know that the LORD is God. It is He who made us, and we are His, we are His people, the sheep of His pasture.
Everyone we dealt with, Mark in sales and installation guys were very professional, very nice and knowledgeable in every step of the process. We are totally amazed at how great our windows fit and look. We live on busy highway and the noise was terrible. It has dramatically reduced noise. Im sure it will reduce our electric bill also. Could Not be happier.
Window Depot USA of Tyler, Texas, one of the best, Mark is a great guy and follows through to the end and after. Great information that answers all your questions, but you can keep asking and he will answer all. Order came in as he said delivery and install quick and through to the end in one day! I recommend Mark Prichard and his company.
We recently had to have our windows replaced. Window depot USA of Tyler is the place.Salesman was very knolageable In the Windows and doors. He was great with getting our price with in our budget. We had alot of queations and he wad very understanding and able to answer. The work was completed ontime. The Windows are perfect fit and just what we needed. Love the way they look and definately can tell a difference and how less often our heater has to come on. We will be returning in a few months to have our doors done as well.
Wow! Wow! Wow! Finally after numerous experiences with contractors on various projects I can say I’ve found the first company I’ve had a totally great experience with. LOVE the windows, exceeded my expectations. The installers were so professional and left my house cleaner than they found it. Fair price & great quality; owner was very informative and more than patient with all my questions. 100% recommend!
Our house was built in the late 60s early 70s. Everytime I got home from work i had to turn the air conditioner way down. With these new windows, I dont have to do that anymore. Already saving money.They are beautiful and Mark and his crew were just awesome. Great price also. Thanks guys.
We are SO HAPPY with our new windows! Mark has been excellent to work with, as well as Markus & his crew. They got our job done in one day, worked hard, & were pleasant to work with. I had three other companies come out & give us a quote. I’m glad we went with Mark & Window Depot! I’ve already recommended them to friends!
We chose the beige, vinyl, 3-pane windows without the grid. For our bedroom we bought the side sliding double-wide without a horizontal bar across the middle. The look of the windows exceeded our expectations. The clear unobstructed view is so valuable and makes the rooms feel more open and spacious. These are so easy to open, close, and clean inside and out. The energy efficiency is great! Mark and the team are helpful, friendly and trustworthy.
The entire experience was great! In no way was Mark pushy to make a sale. Explained the function of the windows and how they have the ability to save us money in the future.The install crew was very professional, did a great job putting the windows in, they cleaned up after themselves.